Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Team Director - Account Management

Company: Sensor Tower

Location: USA

Posted Sep 15, 2024

The Team Director will oversee a team of Account Directors, responsible for establishing and implementing business policies, objectives, and initiatives. They will manage a team, communicate strategic plans, and identify and resolve customer issues.

Sr. Site Reliability Engineer

Company: Akasa.com

Location: USA

Posted Sep 15, 2024

AKASA is a company that provides generative AI solutions for the healthcare revenue cycle, with a strong focus on innovation and growth. They have received numerous awards and recognition for their work, including being named one of the fastest-growing GenAI startups to watch.

Pre-Licensure Nursing Online Visiting Professor (POET)

Company: Adtalem Global Education

Location: USA

Posted Sep 15, 2024

Chamberlain University is seeking faculty candidates for future sessions in various specialties, including Nutrition Health amp Wellness, Information Systems in Healthcare, and EvidenceBased Practice. The job description outlines the responsibilities and qualifications for the position.

Revenue Operations Analyst

Company: TeamSnap

Location: USA

Posted Sep 15, 2024

TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports. They are looking for a talented Revenue Operations Analyst to lead forecasting, tracking, and reporting efforts for their B2B Advertising and B2B Sports Organization lines of business.

Total Rewards - Senior Client Manager, Major Market

Company: Newfront

Location: USA

Posted Sep 15, 2024

Newfront is building the modern insurance experience, reimagining the experience for clients, prospects, and employees, and empowering people for moments that matter. The company is looking for a Total Rewards Senior Client Manager to assist Newfront employee benefits MidMarket and Large Group clients.

Head of People

Company: Mural

Location: USA

Posted Sep 15, 2024

The company is looking for a Head of People to lead their human resources and organizational transformation initiatives. The ideal candidate has experience in HR leadership, particularly in high-growth organizations and private equity-backed companies. The role involves leading transformation initiatives, developing HR operations, and partnering with leadership to shape the company culture.

RCM Strategy and Operations Manager

Company: Grow Therapy

Location: USA

Posted Sep 15, 2024

The job posting is looking for an RCM Strategy and Operations Manager to lead a team of 36 Operations Associates and develop metrics to improve mental healthcare access. The role requires experience in leading metric and data-focused initiatives, process optimization, and data-driven decision-making.

Head of Support

Company: brightwheel

Location: USA

Posted Sep 15, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. They are seeking a Head of Support and Payment Operations to develop a multi-year strategy to maximize customer retention and improve the customer experience.

Associate Principal - Strategic Finance & Analytics

Company: Airbnb

Location: USA

Posted Sep 15, 2024

Airbnb is seeking a strategic finance and analytics leader to drive companywide insights and reporting. The role involves defining metrics, analyzing performance data, and driving strategic decision-making. The ideal candidate has 8+ years of experience in strategic finance, data analytics, or management consulting, and strong analytical and communication skills.

Staff Software Engineer, Backend-Growth

Company: brightwheel

Location: USA

Posted Sep 15, 2024

Brightwheel is a technology company that aims to provide high-quality early education for every child by giving teachers more time with students and engaging parents in their kids' development. The company is committed to diversity and inclusion and offers a competitive compensation package.

Principal DevOps Engineer

Company: Datavant

Location: USA

Posted Sep 15, 2024

Datavant is a data logistics company that enables organizations to move and connect data securely. The company is looking for a Principal DevOps Engineer to build and maintain a robust, scalable, and secure infrastructure. The role requires expertise in Kubernetes, Terraform, and cloud platforms, as well as strong communication and problem-solving skills.

Senior Data Engineer I

Company: Grafana Labs

Location: USA

Posted Sep 15, 2024

The job posting is looking for a Senior Data Engineer to maintain and develop data pipelines, machine learning pipelines, and analytics systems. The role requires experience in software development, SQL, and data engineering, as well as excellent communication skills.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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