Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Sales Engineer

Company: Acceldata

Location: USA

Posted Sep 14, 2024

Acceldata is a company that provides Enterprise Data Observability solutions, and they are seeking a Sales Engineer to join their team. The job requires experience in SaaS sales engineering, knowledge of data observability, and strong communication skills.

Sr. Product Manager - Provider Workflows

Company: Ro

Location: USA

Posted Sep 14, 2024

Ro is a direct-to-patient healthcare company that offers telehealth care, diagnostic testing, and pharmacy services nationwide. The company has a mission to help patients achieve their health goals and has been recognized for its innovative approach to healthcare.

Instructional Designer - Customer Education

Company: Muck Rack

Location: USA

Posted Sep 14, 2024

Muck Rack is looking for an experienced Instructional Designer to join their team and create educational resources for their customers. The role involves developing learning experiences, creating content, and tracking metrics to measure success.

Senior Manager - Data Platform and Feedonomics Platform

Company: BigCommerce

Location: USA

Posted Sep 14, 2024

The role is for a Senior Manager Data Platform and Feedonomics Platform to lead a team of data engineers in integrating corporate data across BC business units. The successful candidate will have experience in data management, analysis, and architecture, and will be responsible for designing and implementing consolidated corporate views of BigC Holdings.

Software Engineer - Design Tools

Company: Figma

Location: USA

Posted Sep 14, 2024

Figma is a highly collaborative organization that values communication, craftsmanship, and impact. The company is looking for a full-stack developer to build new features in a real-time multiplayer system, accelerate the creative process, and solve for performance and memory optimizations.

Account Executive - Corporate

Company: Sprout Social

Location: USA

Posted Sep 14, 2024

Sprout Social is looking for a highly driven and tech-savvy Corporate Account Executive to join their Sales team. The role involves driving new business, collaborating with colleagues, and designing one's own career path. The company offers a range of benefits, including insurance, flexible paid time off, and ongoing education and development opportunities.

Integrations Specialist

Company: QuinStreet

Location: USA

Posted Sep 14, 2024

The job posting is seeking a highly motivated and organized individual to join the Banking team as an Integrations Specialist. The role involves collaborating with sales and business development teams, conducting product demonstrations, and providing compliance overviews. The ideal candidate should have strong technical expertise, communication skills, and a deep understanding of compliance standards in the digital media landscape.

Professional Services Solutions Director

Company: Snowflake

Location: USA

Posted Sep 14, 2024

The job description is for a Solutions Director role in Snowflake's Professional Services Team. The role involves accelerating customer adoption, driving customer business objectives, and developing service offerings. The ideal candidate should have a strong analytical background, excellent communication skills, and experience in senior leadership roles.

Product Development Manager

Company: Trafilea

Location: USA

Posted Sep 14, 2024

Trafilea is a dynamic and innovative Tech Ecommerce Group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors. The company fosters a culture of collaboration, innovation, and continuous learning, and is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth.

Director - Managed Detection & Response

Company: Coalition, Inc.

Location: USA

Posted Sep 14, 2024

The job posting is for a Director of Managed Detection and Response, requiring a leader with experience in cybersecurity, team management, and client relationships. The role involves developing and executing a global strategy for MDR services, overseeing daily operations, and collaborating with stakeholders.

Brand Marketing Manager

Company: Airbnb

Location: USA

Posted Sep 14, 2024

The job posting is for a Brand Marketing Manager position at Airbnborg, a nonprofit organization that provides temporary housing for people in times of crisis. The role involves developing and executing brand marketing strategies, leading event strategy, and collaborating with cross-functional teams.

Director - Product Marketing

Company: Axios

Location: USA

Posted Sep 14, 2024

Axios is looking for a marketing leader to spearhead Product Marketing. The ideal candidate will have 8+ years of experience in product marketing or strategy in the media and publishing industry.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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