Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

FP&A Systems Manager

Company: Webflow

Location: USA

Posted Sep 14, 2024

Webflow is looking for an experienced FPampA Systems Manager to own the FPampA planning and reporting tool and support critical FPampA processes. The role requires strong understanding of accounting and FPampA concepts, excellent communication skills, and experience with software such as NetSuite Adaptive Anaplan Workday Procurement and other ERP systems.

Project Manager, Federal Contract

Company: Supportkind

Location: USA

Posted Sep 13, 2024

KIND is a global leader in protecting unaccompanied and separated children. They aim to provide high-quality legal representation to these children and are seeking a Project Manager Federal Contract to support their efforts.

Senior Consultant - Senior Appian Developer

Company: Dynamo Technologies

Location: USA

Posted Sep 14, 2024

The job description is for a Senior Appian Developer position at Dynamo Technologies, a full lifecycle digital transformation company. The job requires experience in Appian project delivery, agile development, and integrating Appian with third-party systems. The company offers a competitive salary range of $130k-$150k and is an equal opportunity employer.

Sr. Technical Program Manager - Store Backend

Company: hims & hers

Location: USA

Posted Sep 14, 2024

The job posting is looking for a Senior Technical Program Manager to join the Backend Engineering team. The role requires experience in technical program management, excellent project management skills, and strong leadership skills. The company offers competitive salary, unlimited PTO, comprehensive health benefits, and other perks.

Staff ML Engineer

Company: KoBold Metals

Location: USA

Posted Sep 14, 2024

KoBold Metals is a company that uses AI models for mineral exploration and has made significant discoveries with less capital than the industry average. The company is looking for a software engineer to join their team to build scalable ML systems for mineral exploration projects.

Cloud Infrastructure Engineer

Company: Physicians Insurance

Location: USA

Posted Sep 13, 2024

Physicians Insurance A Mutual Company is dedicated to protecting and supporting its members. The company is looking for a Cloud Infrastructure Engineer to drive its transition to an Azure-based infrastructure. The position requires experience with Azure cloud-based systems, core IT infrastructure, and information security systems.

Physician - Telemedicine

Company: Curai

Location: USA

Posted Sep 14, 2024

Curai Health is a startup that aims to improve access to care at scale using AI-powered virtual clinics. They are seeking Family Practice Physicians to work remotely and provide primary care to patients. The company offers a competitive salary, benefits, and a collaborative work environment.

Office Manager and Senior Executive Assistant

Company: Khan Academy

Location: USA

Posted Sep 14, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. The company values diversity, equity, and inclusion, and is committed to improving learning outcomes for students worldwide.

Data Analyst

Company: Community Solutions

Location: USA

Posted Sep 13, 2024

Community Solutions is a nonprofit organization that works to achieve a lasting end to homelessness. They are seeking a Data Analyst to join their Built for Zero team, which uses data to radically change how communities work and the impact they can achieve.

Senior Legal Analyst

Company: Uniswap Labs

Location: USA

Posted Sep 13, 2024

Uniswap Labs is building products to unlock value through universal exchange, aiming to create a future where digital economies flourish and markets are transparent, global, and equitable. They are seeking a Senior Legal Analyst to work under the guidance of attorneys in the legal department.

Principal Product Manager - Activation

Company: Apollo.io

Location: USA

Posted Sep 14, 2024

Apolloio is seeking a Principal Product Manager Activation to drive user activation and product adoption. The role involves defining and implementing activation strategies, leveraging data to optimize user experiences, and collaborating with cross-functional teams.

Senior DevSecOps Engineer

Company: Red Cell Partners

Location: USA

Posted Sep 13, 2024

Red Cell Partners is an incubation firm building and investing in rapidly scalable technology-led companies. DEFCON AI is developing a next-generation Modeling Simulation and Analysis toolset. The Senior DevSecOps Engineer role is responsible for maintaining and supporting mission-critical systems.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages