Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Payroll Support Specialist

Company: Check

Location: USA

Posted Sep 14, 2024

The Payroll Support Specialist role at Check involves providing exceptional service to partners and customers, leveraging deep payroll and tax knowledge to navigate complex scenarios, and building strong relationships to establish trust and drive partner-customer retention.

Content Marketer

Company: Plan Left

Location: USA

Posted Sep 14, 2024

The job description is for a Content Marketer who will be responsible for developing content strategies, growing an online community, and tracking its growth. The ideal candidate should have extensive digital experience, a solid understanding of StoryBrand framework, and strong interpersonal and proactive problem-solving skills.

Engineering Manager - Security (Blue Team)

Company: Olo

Location: USA

Posted Sep 14, 2024

Olo is a leading SaaS platform that helps restaurants deliver personalized and profitable guest experiences. The company is looking for an Engineering Manager to lead the Blue Security Team and manage the security defenses of its systems.

Lead Growth Engineer

Company: Circle

Location: USA

Posted Sep 14, 2024

Circle is a fully remote company building a platform for online communities. They're looking for a Lead Growth Engineer to supercharge their products growth. The role involves crafting data-driven experiments, optimizing onboarding flows, and building internal tools. The company offers competitive compensation, equity, and perks.

Project Manager - Railroad Bridge

Company: Olsson

Location: USA

Posted Sep 14, 2024

Olsson is a team-based engineering and design firm that improves communities. They are looking for a Project Manager to support their Railroad Bridge team. The ideal candidate will have experience working with CSX and CPKC, and will be responsible for managing complex projects and ensuring quality execution.

Enterprise Customer Success Manager

Company: Indico

Location: USA

Posted Sep 14, 2024

Indico Data is looking for a Customer Success Manager to maintain and grow existing business within the Indico Customer portfolio. The ideal candidate will be able to adapt quickly, think critically, and advocate for customers.

B2B Content Writer

Company: Infuse

Location: USA

Posted Sep 14, 2024

The job posting is for a B2B content writer position at INFUSE. The company's hiring process involves reviewing applications, video interviews, and tests to determine the best fit for the team. The ideal candidate has excellent writing skills, native-level English, and experience writing B2B content. The company values attention to detail, creativity, and a passion for writing.

Senior Security Logging Engineer

Company: GitLab

Location: USA

Posted Sep 14, 2024

The job posting is for a Security Engineer in Operations at GitLab, responsible for leading the architectural direction of the Security Information and Event Management (SIEM) solution, creating and maintaining integrations and solutions for log collection, and managing implementation and adoption of the solutions. The role requires at least 5 years of technical experience in information security, experience with log analysis systems, and experience with programming languages such as Ruby on Rails or Python.

Director, Intellectual Property Legal

Company: Groq

Location: USA

Posted Sep 14, 2024

Groq is a company that believes in an AI economy powered by human agency. They are looking for a Director of Intellectual Property to lead the creation and execution of a comprehensive IP strategy. The company values diversity, inclusion, and belonging, and is committed to hiring and promoting an exceptional workforce.

Strategic Industry Solutions Consultant

Company: Creatio

Location: USA

Posted Sep 14, 2024

The Strategic Industry Solutions Consultant is responsible for driving consulting services focused on Value Consulting for Banks and Credit Unions. The role requires strong leadership, exceptional communication skills, and a deep understanding of sales processes and methodologies.

Senior Software Engineer - Rust

Company: Apollo

Location: USA

Posted Sep 14, 2024

Apollo is looking for a talented engineer to join their team to build next-generation GraphQL infrastructure. The role involves designing and implementing fault-tolerant infrastructure, collaborating with other engineers, and mentoring junior team members.

Product Analyst

Company: PosiGen

Location: USA

Posted Sep 14, 2024

The Product Team at PosiGen is responsible for driving the effectiveness and profitability of how they deliver their core financial asset and services products to customers. The Product Analyst Role will drive business intelligence critical to optimizing the existing and future delivery mechanisms for PosiGen's core Product pillars.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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