Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Intermediate Site Reliability Engineer - Environment Automation

Company: GitLab

Location: USA

Posted Sep 13, 2024

The role of a Site Reliability Engineer at GitLab involves operating and automating large numbers of GitLab environments, with a focus on automation tasks and operational tasks. The role requires strong programming skills, experience with infrastructure as code technologies, and the ability to reason about large systems.

Technical Accounting and SEC Reporting Lead

Company: Figma

Location: USA

Posted Sep 13, 2024

The job posting is for a Technical and Financial Reporting team member at Figma. The ideal candidate will have 4+ years of accounting experience, strong understanding of US GAAP, and experience in technical accounting, SEC reporting, and internal controls. The role involves preparing financial statements, managing reporting processes, and assisting with audits and SOX readiness efforts.

Senior Mobile Engineer - Android

Company: Updater

Location: USA

Posted Sep 13, 2024

The job posting is seeking a senior mobile engineer with experience in Android development to join the MoveHQ division. The role involves developing mobile applications, mentoring junior engineers, and collaborating with cross-functional teams.

CAL RN 1

Company: Privia Health

Location: USA

Posted Sep 13, 2024

Privia Health is a technology-driven company that collaborates with medical groups and health systems to optimize physician practices and improve patient experiences. They are seeking a part-time After Hours Care Manager to join their rapidly growing Population Health team.

Software Support Analyst II

Company: Source Logistics

Location: USA

Posted Sep 13, 2024

Source Logistics offers customized logistics and supply chain solutions in US markets, catering to various industries. They have over 2 million square feet of warehouse space and provide competitive supply chain solutions to help companies expand in the US.

Staff Software Engineer - Booking Orchestration

Company: Airbnb

Location: USA

Posted Sep 13, 2024

The job posting is for a Booking Orchestration Staff Engineer at Airbnb, responsible for leading the development and refinement of major subsystems that power Airbnb bookings. The role requires experience with distributed systems, business workflow systems, and technical leadership.

Human Capital Management Consultant

Company: Riveron

Location: USA

Posted Sep 13, 2024

The job posting is for a Human Capital Management Consultant position at Riveron, a business advisory firm. The role involves advising clients on HCM processes, implementing leading enterprise HCM technologies, and leading HCM transformation projects. The expected pay range is $120,000 to $210,000 per year.

Technical Talent Sourcer

Company: Phaidra

Location: USA

Posted Sep 13, 2024

The job posting is looking for a Technical Talent Sourcer to support Phaidra's People Operations team. The ideal candidate is self-motivated, disciplined, and organized, with experience in talent sourcing and recruitment. The company is fully distributed and looking for someone based on the East Coast.

Staff Software Engineer - Knowledge Graph

Company: Airbnb

Location: USA

Posted Sep 13, 2024

The text describes a job opportunity at Airbnb's Knowledge Graph team, highlighting the team's mission to help anyone feel like they belong anywhere. The job requires expertise in processing large-scale structured and unstructured data, and the team works closely with cross-functional partners to revolutionize the Airbnb product experience.

Staff Software Engineer - Personalization and Contextualization Infrastructure

Company: Airbnb

Location: USA

Posted Sep 13, 2024

Airbnb is a mission-driven company dedicated to helping create a world where anyone can belong anywhere. The company is looking for a search infrastructure engineer to improve the search experience and advance its mission.

Senior GIS Business Analyst

Company: Dynamo Technologies

Location: USA

Posted Sep 13, 2024

Dynamo Technologies LLC is seeking a Senior GIS Business Analyst to develop an Enterprise Land Management System for the US Forest Service. The job requires strong communication skills, experience in agile environments, and proficiency in Microsoft Office Suite.

Director - Associate General Counsel, Product & Privacy

Company: Sprout Social

Location: USA

Posted Sep 13, 2024

Sprout Social is looking for a highly motivated and collaborative attorney to join their growing Legal team. The role involves driving development and execution of legal strategies, managing complex privacy negotiations, and developing resources and tools for the company.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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