Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Compensation Manager

Company: Teleport

Location: USA

Posted Sep 13, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a modern infrastructure access platform that improves the efficiency of engineering teams and fortifies infrastructure against bad actors or errors. The company is trusted by the world's most innovative companies and is changing the fabric of the internet to make it more secure.

Consulting Account Executive

Company: Hakkoda

Location: USA

Posted Sep 13, 2024

Hakkōda is a modern data consultancy that empowers data-driven organizations to realize the full value of the Snowflake Data Cloud. They are looking for curious and creative individuals who want to be part of a fast-paced dynamic environment where everyone's input and efforts are valued.

Corporate Senior Solution Engineer (Salesforce)

Company: Litify

Location: USA

Posted Sep 13, 2024

Litify is a platform that empowers law firms and legal departments to achieve consistent success by standardizing, measuring, and improving their legal operations. They are seeking an experienced Solution Engineer to support sales efforts and develop custom demonstrations.

Enablement Consultant

Company: Cision

Location: USA

Posted Sep 13, 2024

The Enablement Consultant role involves providing virtual training on Cision processes, products, and features. The role requires strong communication, problem-solving, and collaboration skills, as well as adaptability and professionalism. The key performance indicators include CSAT and adoption rate.

Interim Integrated Marketing Manager

Company: Sandberg Goldberg Bernthal Family Foundation

Location: USA

Posted Sep 13, 2024

The Sandberg Goldberg Bernthal Family Foundation is seeking an Interim Integrated Marketing Manager to join their team for a 7-month period. The ideal candidate is a strategic thinker and a hands-on doer with experience in campaign management, project management, and marketing strategy.

Commercial Lead

Company: Plaid

Location: USA

Posted Sep 13, 2024

Plaid is looking for an experienced professional to facilitate commercial relationships with fintech and financial services companies. The role involves defining commercial terms, negotiating contracts, and driving strong commercial outcomes.

Senior Mobility & Immigration Specialist

Company: HubSpot

Location: USA

Posted Sep 13, 2024

HubSpot is looking for a Sr Mobility amp Immigration Specialist to support global mobility and immigration function. The role involves developing mobility solutions, advising stakeholders, and managing outside counsel. The company offers competitive compensation and benefits.

Platform Manager - Community Support Platform

Company: Airbnb

Location: USA

Posted Sep 13, 2024

Airbnb is looking for a Platform Manager to join their Community Support CS team. The role involves managing products and technology that enable exceptional service experiences for millions of hosts and guests. The team is committed to diversity and inclusion, and the company is committed to providing a disability-inclusive application and interview process.

Sales Engineer - Federal

Company: ScienceLogic

Location: USA

Posted Sep 13, 2024

ScienceLogic is looking for a Sales Engineer to join their established sales organization. The ideal candidate will have significant experience working with Civilian or DOD cabinet level agencies. The role involves impressing customers and prospects, providing Proof of Value, and documenting why ScienceLogic is different from the competition.

Staff Data Scientist - Quality

Company: Airbnb

Location: USA

Posted Sep 13, 2024

Airbnb is looking for a Staff Data Scientist to join their Quality Data Science team. The team is responsible for assessing and improving quality on Airbnb. The role involves developing models, conducting causal analysis, and designing experiments to transform Airbnb's strategy and product for Quality. The ideal candidate has a background in economics, statistics, and experimentation, and experience in developing and implementing data-driven strategies to address complex problems and improve business outcomes.

Technical Support Engineer I - Productivity

Company: Pax8

Location: USA

Posted Sep 13, 2024

The Tech Support Engineer I is responsible for providing technical support and escalation assistance on Microsoft 365 services and other supported vendors to our partners. The role requires strong problem-solving skills, excellent communication, and the ability to learn new technologies quickly.

Director - Sales Excellence

Company: Icertis

Location: USA

Posted Sep 13, 2024

Icertis is a company that provides contract intelligence platform, and they are looking for a Director of Sales Excellence to join their team. The role involves driving sales initiatives, collaborating with teams, developing sales tools, and analyzing and improving sales performance.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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