Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Manager - Pricing & Packaging

Company: Webflow

Location: USA

Posted Sep 13, 2024

Webflow is looking for a Senior Manager Packaging and Pricing to help scale their business. The role involves driving packaging and pricing recommendations, performing data analysis, and partnering with cross-functional teams. The company offers a range of benefits, including equity ownership, health insurance, and paid parental leave.

Director - Professional Services

Company: TTEC Digital

Location: USA

Posted Sep 13, 2024

The job posting is for a Director of Professional Services at TTEC Digital, responsible for managing projects and teams on complex Contact Center applications. The role requires excellent customer-facing presentation skills, experience with NICE CXone software, and ability to communicate technical information to non-technical stakeholders.

Filing Support Representative

Company: COMPLY

Location: USA

Posted Sep 13, 2024

COMPLY is a high-growth organization that provides compliance solutions to clients globally. They are looking for a Filing Support Representative to join their team and provide exceptional customer support.

R&D Software Engineer

Company: Mechanical Orchard

Location: USA

Posted Sep 13, 2024

Mechanical Orchard is a company that specializes in safely rewriting complex business applications to make them adaptable to market challenges and opportunities. They use a disciplined approach to legacy modernization, starting with a collaborative discovery phase, and then scale up and accelerate the process. They also use generative AI and other technologies to accelerate this journey.

Solutions Architect (dbt)

Company: phData

Location: USA

Posted Sep 13, 2024

The job posting is for a Solutions Architect position at phData, a company that offers a remote-first work environment, competitive compensation, and opportunities for professional development. The role involves managing multiple projects, building relationships with clients, and guiding them through complex data challenges.

Commercial Counsel - Enterprise Alliances

Company: StackAdapt

Location: USA

Posted Sep 13, 2024

StackAdapt is a self-serve advertising platform seeking a senior-level attorney for a Commercial Counsel Enterprise Alliances role. The ideal candidate will have at least 10 years of adtech legal experience and a strong foundation in commercial transactions.

AI/Machine Learning Engineer

Company: Oddball

Location: USA

Posted Sep 13, 2024

Oddball is hiring an AIMachine Learning Engineer to work on a pivotal Federal program that is making a positive impact on millions of Americans daily lives. The company values learning, growth, and making a big impact, and is looking for a candidate with 7+ years of experience in software and machine learning engineering.

Director - Data Analytics

Company: AllTrails

Location: USA

Posted Sep 13, 2024

AllTrails is a leading outdoors platform that helps people explore the outdoors with curated trail maps, photos, reviews, and user recordings. The company is looking for a Director of Data Analytics to develop and implement a data strategy, lead a team of data analysts, and collaborate with cross-functional teams to set the company's strategic roadmap.

Growth Manager

Company: Warp

Location: USA

Posted Sep 13, 2024

Warp is hiring a growth role to expand its product to more developers. The company is looking for someone with an entrepreneurial mindset, technical background, and experience in growth marketing. The role involves working closely with the Product Lead, Growth Product Manager, Product Marketing Manager, and Developer Advocate to drive growth through various channels, including strategic partnerships, community empowerment, content strategy, and viral growth loops.

Solutions Architect

Company: phData

Location: USA

Posted Sep 13, 2024

The job posting is for a Solutions Architect and Data Engineer with 8+ years of experience. The role requires expertise in Java, Python, and Scala, as well as experience with cloud data platforms, SQL, and data integration technologies. The company offers a remote-first work environment, competitive compensation, and opportunities for professional development.

Junior Linux System Administrator

Company: Vultr

Location: USA

Posted Sep 13, 2024

Vultr is a cloud computing company that provides high-performance computing solutions to businesses and developers. They offer a range of services, including cloud compute, cloud GPU, and cloud storage. The company is committed to providing the best price-performance of any cloud computing platform and has a strong focus on customer support.

Onboarding Specialist

Company: Datavant

Location: USA

Posted Sep 13, 2024

Datavant is a data logistics company that enables organizations to move and connect data securely. The company is looking for an Onboarding Specialist to lead the day-to-day management of salaried onboarding, ensuring a seamless process and embodying the company's culture.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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