Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Salesforce Administrator

Company: Versapay

Location: USA

Posted Sep 13, 2024

The job posting is for a Salesforce Administrator position at Versapay, a company that simplifies the invoicing process for growing businesses. The role involves managing technical debt, implementing best practices, and optimizing the Salesforce platform. The company values a deep understanding of the Salesforce platform and a strong commitment to continuous learning.

VP Engineering

Company: Overstory

Location: USA

Posted Sep 13, 2024

Overstory is a company working to solve the climate crisis by providing real-time intelligence about the planet's vegetation. They are looking for a VP Engineering to build and lead a world-class engineering team to help reduce the risk of wildfires and power outages.

Project Manager

Company: Avamia

Location: USA

Posted Sep 13, 2024

The job posting is seeking a Project Manager with experience in web development to join a dynamic team at a leading US-based company. The role requires strong communication skills, project management experience, and the ability to work in the US Central Time zone. The job offers a collaborative work environment, competitive salaries, and opportunities for professional growth.

Senior Content Marketing Manager

Company: Medely

Location: USA

Posted Sep 13, 2024

Medely is a high-growth technology startup that provides an on-demand marketplace and workforce management tools for healthcare professionals. The company is looking for passionate and skilled professionals to join its team and help redefine the way healthcare workers and facilities work together to provide for patients.

UI / UX Designer

Company: nextRoles

Location: USA

Posted Sep 13, 2024

The company is seeking a talented UIUX Designer to join their team to create an innovative website that enhances user experience and meets organizational goals. The role involves conducting user research, designing user interfaces, and working collaboratively with developers and stakeholders.

Technical Support Agent

Company: Riverside Insights

Location: USA

Posted Sep 13, 2024

Riverside Insights is a growth-focused business on a mission to elevate one billion lives globally by 2030. The company is looking for a customer support representative to provide best-in-class support to its customers. The role requires strong problem-solving and communication skills, as well as the ability to work collaboratively with internal support teams.

Senior Web Analyst

Company: Lastpass

Location: USA

Posted Sep 13, 2024

LastPass is seeking a Senior Web Analyst to help optimize website performance and conversion funnels. The role involves working with various teams to enhance customer journeys and experiences. The company offers a competitive compensation package, flexible paid time off policies, and a remote-first culture.

Product Manager - Cybersecurity Hardware Products

Company: Flexxon

Location: USA

Posted Sep 13, 2024

Flexxon is a leading brand in the industrial NAND flash storage and memory devices market, offering top-notch memory solutions with a focus on data security. The company is looking for a product manager to lead the development of new products and features, with a strong emphasis on innovation, creativity, and inclusivity.

Sales Operations Manager

Company: Photon Marine

Location: USA

Posted Sep 13, 2024

Photon Marine is a company that develops electric marine propulsion systems and fleet management software. They are seeking a Sales Operations Manager to join their team and help drive the adoption of clean technologies in marine applications.

Technical Support Engineer

Company: Mitratech

Location: USA

Posted Sep 13, 2024

Mitratech is a global technology partner for corporate legal and compliance teams, offering a range of products and services. The company is committed to diversity and equity, and offers a range of benefits and perks to its employees.

Associate Product Designer

Company: Kyruushealth

Location: USA

Posted Sep 13, 2024

Kyruus Health is a company that aims to connect people to the right care, with a mission to create a better healthcare system. They value respect, accountability, and continuous improvement, and are looking for an Associate Product Designer to join their team.

Regional Sales Director

Company: Qventus

Location: USA

Posted Sep 13, 2024

Qventus is a real-time decision-making platform for hospital operations, aiming to simplify healthcare operations and improve patient care. The company is looking for a Regional Sales Director to join their growing team, with a salary range of $120,000 to $160,000.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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