Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Lead Full-Stack Engineer

Company: Mantl

Location: USA

Posted Sep 13, 2024

MANTL is a fast-growing remote FinTech SaaS company looking for a Lead FullStack Engineer to build core experiences for bank administrators and customers. The company offers competitive compensation, unlimited PTO, and a fun team culture.

Principal Optical Engineer

Company: Magic Leap, Inc.

Location: USA

Posted Sep 13, 2024

Magic Leap is a pioneer in spatial computing, developing groundbreaking augmented reality technology. The company is looking for a Principal Optical Engineer to design custom eyepieces for Mixed Reality devices.

Content Marketing Specialist

Company: 7shifts

Location: USA

Posted Sep 13, 2024

7shifts is a team management software platform designed for the restaurant industry. The company is looking for a Content Marketing Specialist to drive brand awareness and organic growth by creating high-quality content. The role involves crafting blog posts, articles, and SEO content, as well as supporting copywriting across multiple channels. The company offers a range of benefits, including equity, competitive health benefits, and a flexible vacation policy.

Sr Account Executive

Company: BeyondTrust

Location: USA

Posted Sep 13, 2024

BeyondTrust is a company that values its employees and customers, offering a culture of flexibility, trust, and continual learning. They are looking for a Sr Account Executive to join their Federal team, selling their cyber security SaaS portfolio to the DOD 4th Estate.

Lead UX Strategist

Company: Minted

Location: USA

Posted Sep 13, 2024

Minted is seeking a Lead UX Strategist to join their multidisciplinary UX team. The role involves leading a UX Strategy pod, creating prototypes, and collaborating with various teams to scope and solve business challenges.

Lead Analyst, Medical Economics

Company: Vytalize Health

Location: USA

Posted Sep 13, 2024

Vytalize Health is a leading value-based care platform that helps independent physicians and practices succeed in value-based care arrangements. The company has grown its patient base over 100% year-over-year and is now partnered with over 1000 providers across 36 states. Vytalize is seeking a highly skilled and experienced Lead Medical Economics Analyst to join its team.

Full-Stack Engineer

Company: Toku

Location: USA

Posted Sep 13, 2024

Toku is a high-tech global compensation and employment platform that offers unique capabilities, including real-time tax calculations and a unified global API for employment solutions. The company has raised $20 million and is building a state-of-the-art token compensation infrastructure.

Senior Machine Learning Engineer

Company: enigmaio

Location: USA

Posted Sep 13, 2024

Enigma is looking for a Senior Machine Learning Engineer to join their growing team. The role involves building scalable machine learning systems with low costs of ownership for a rapidly evolving product. The ideal candidate has 4+ years of software engineering experience with 2+ years building machine learning systems at scale.

Customer Support Enablement Specialist

Company: Fieldnation

Location: USA

Posted Sep 13, 2024

Field Nation is looking for a Customer Support staff to help train and develop a high-performing team. The role involves ensuring internal customer support teams have the necessary tools to execute simple and effective processes, and collaborating with the VP of Customer Support and Resolution to refine internal processes. The company offers a flexible and collaborative work environment, unlimited paid time off, and competitive benefits.

Remote Customer Support Specialists Needed $25 - $50 / hour

Company: Phonezilo

Location: USA

Posted Sep 13, 2024

The job posting is seeking a motivated and experienced Remote Customer Support Specialist to join their team. The primary responsibility is to connect with leads and customers over the phone, ensuring their questions are answered and guiding them through their processes.

Developer

Company: Brevvie

Location: USA

Posted Sep 13, 2024

The company is seeking a Product Owner/Developer to join their team and develop innovative automated locker solutions. The job requires strong understanding of Python, Linux, and AWS, as well as excellent problem-solving and communication skills.

Virtual Science Educator

Company: Fullmind

Location: USA

Posted Sep 13, 2024

Fullmind is offering a 1099 Independent Contractor position for educators to deliver virtual academic instruction to students. The position requires a teaching certification, authorization to work in the US, and a bachelor's degree. The job offers flexibility, a nationwide network of experienced teachers, and the opportunity to create one's own schedule.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages