Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Rev Ops, Senior Manager

Company: Netlify

Location: USA

Posted Sep 12, 2024

The job posting is for a Revenue Operations team member at Netlify, a company that aims to build a better web by making it easier to build, deploy, and scale web applications. The team member will work closely with the sales teams to create and own sales performance metrics and reporting tools, and will also develop and implement sales territories based on data and GTM strategy.

Senior Marketing Manager

Company: MagicLinks

Location: USA

Posted Sep 12, 2024

MagicLinks is a company that believes in the power of social video and is committed to being a force for good. They are looking for a Senior Marketing Manager to support their marketing initiatives and drive impact. The company offers a range of benefits and is committed to diversity, equity, and inclusion.

Senior Software Engineer, Substack Enterprise

Company: Substack

Location: USA

Posted Sep 12, 2024

Substack is looking for a software engineer to join their team. The role involves developing the core product, growing and developing engineering best practices, and contributing to the whole product process. The company offers a competitive salary, equity, and exceptional benefits.

Technical Support Engineer

Company: Venafi

Location: USA

Posted Sep 12, 2024

Venafi is looking for a Technical Support Engineer to join their team. The ideal candidate will have experience in troubleshooting and supporting enterprise-level systems, as well as knowledge of public key infrastructure, cryptography, and identity and authentication technologies. The company offers a competitive benefits package and a collaborative work environment.

Network Engineer

Company: Cencora

Location: USA

Posted Sep 12, 2024

Cencora is a leading global pharmaceutical solutions organization that offers a competitive annual bonus, life insurance, and a best-in-class health insurance package. The company is experiencing rapid growth and has many diverse and exciting roles available.

Customer Service Consultant

Company: CarMax

Location: USA

Posted Sep 12, 2024

CarMax is seeking a Customer Experience Consultant to provide an iconic customer experience. The role involves connecting with customers, guiding them through the car buying journey, and ensuring a seamless transition from online to instore purchasing. The company offers an hourly rate and performance-based sales incentive.

Health Information Management Coder Lead

Company: Christus Health

Location: USA

Posted Sep 12, 2024

CHRISTUS Health System is offering a remote HIM Coder Lead position. The candidate must reside in specific states and have experience in inpatient and outpatient coding. The role involves mentoring, training, and ensuring accurate coding practices.

People Partner

Company: The Athletic

Location: USA

Posted Sep 12, 2024

The Athletic is a digital sports media company that brings true sports fans closer to the athletes, teams, and leagues. They are hiring a People Business Partner to help scale the business through new and exciting People initiatives.

Enterprise Account Executive

Company: Apollo

Location: USA

Posted Sep 12, 2024

Apollo is a technology company that provides GraphQL APIs to large enterprises. They are looking for a sales team member to map and build territories, and utilize the existing customer base. The job requires experience in closing enterprise SaaS deals, managing enterprise customers, and selling new technology to visionary leaders.

Customer Service Representative

Company: Concentrix

Location: USA

Posted Sep 12, 2024

The job posting is for a Customer Service Representative position that requires fluency in French and English. The job involves providing customer support, resolving technical issues, and promoting products and services. The company offers a range of benefits, including career growth opportunities, training, and a comprehensive employee assistance program.

PowerApps Developer

Company: General Dynamics Information Technology

Location: USA

Posted Sep 12, 2024

The job description is for a PowerApps Developer position at GDIT, a global technology and professional services company. The job requires 5+ years of experience in developing canvas and model-driven PowerApps, and the ability to multitask and work in an Agile environment. The company offers a range of benefits, including a full-flex work week, comprehensive health and wellness packages, and professional growth opportunities.

Community and Customer Success Manager, Education

Company: Splice

Location: USA

Posted Sep 12, 2024

Splice is a creative platform for music producers, offering a massive catalog of licensed samples, powerful AI, and affordable plugins and DAWs. The company values collaboration, accountability, and unity, and is seeking a Community and Customer Success Manager to join their team.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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