Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Revenue Accountant

Company: Calabrio

Location: USA

Posted Sep 12, 2024

Calabrio is a company that values innovation, diversity, and inclusion. They offer a range of benefits and opportunities for career development, and are recognized as a top workplace and employer.

Support Engineer

Company: Grafana Labs

Location: USA

Posted Sep 12, 2024

The job posting is for a Support Engineer role at Grafana Labs, requiring 3+ years of experience in a similar role, with a focus on troubleshooting and customer support. The role involves working with customers to resolve issues, providing training and onboarding, and contributing to internal knowledge sharing.

Staff Data Scientist Infrastructure

Company: Pinterest

Location: USA

Posted Sep 13, 2024

The job posting is for a Senior Backend Engineer position at Pinterest, requiring 8+ years of experience in applying scientific methods to solve real-world problems on web-scale data. The role involves leading technical projects, collaborating with teams, and communicating findings to leadership and product teams.

Business Intelligence Intern

Company: Kcf Technologies

Location: USA

Posted Sep 12, 2024

KCF Technologies is a company that offers a range of benefits, including medical, dental, and vision insurance, as well as a flexible work model and opportunities for professional development. The company is seeking a Business Intelligence Intern to join its team and assist with data analysis and visualization.

Junior Graphic Designer

Company: Glantz

Location: USA

Posted Sep 12, 2024

The Junior Designer role at Glantz offers diverse project experiences, collaboration, and opportunities for growth. The company provides a fast-paced and collaborative work environment, with benefits such as PTO, insurance options, and professional development.

Director, Actuarial

Company: Tailorcare2023

Location: USA

Posted Sep 12, 2024

TailorCare is a company that provides comprehensive care programs for joint, back, and muscle conditions. They are seeking a Director of Actuarial to join their team and help shape and grow the company. The role involves refining pricing models, establishing risk mitigation strategies, and working closely with the growth team.

Junior Accounting Manager

Company: Kaizen CPAs + Advisors

Location: USA

Posted Sep 12, 2024

Kaizen CPAs + Advisors is a service-oriented licensed CPA firm that provides smart advice, business management counsel, and information technology to help businesses grow and succeed. The company is looking for a Junior Accounting Manager to join their dynamic team, focusing on financial responsibilities, client, engagement and collaboration.

Senior Project Manager - InsuranceNow

Company: Guidewire

Location: USA

Posted Sep 12, 2024

Guidewire is a software company that provides a platform for PampC insurers to engage, innovate, and grow efficiently. They are looking for a Senior Project Manager to work directly with customers during the implementation of InsuranceNow.

Principal, Development Engineer

Company: Constellation Energy

Location: USA

Posted Sep 12, 2024

Constellation is a company that produces clean carbon-free energy and is looking for a leader to develop energy conservation projects. The job requires a bachelor's degree in engineering or a related field and a minimum of 8 years of experience in the evaluation and development of energy conservation projects.

Senior Software Architect

Company: Red Cell Partners

Location: USA

Posted Sep 12, 2024

Red Cell Partners is an incubation firm that builds and invests in technology-led companies. The Senior Software Architect role involves designing technical architectures, collaborating with business leaders, and mentoring engineers.

Software Engineer (L5) Content Engineering

Company: Netflix

Location: USA

Posted Sep 13, 2024

The job posting is for a Content Engineering position at Netflix, requiring experience in building and operating distributed systems, with a focus on innovation, scalability, and entertainment.

Senior Manager, Cloud Security Operations

Company: Vanguard

Location: USA

Posted Sep 12, 2024

Vanguard is a global market leader that values diversity and inclusion. The company is looking for a security expert to lead a team of security specialists and provide guidance on IT security standards and best practices.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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