Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

SaaS Subscription Billing and Revenue Specialist

Company: MoxiWorks

Location: USA

Posted Sep 12, 2024

MoxiWorks is hiring a Billing and Revenue Specialist to join their accounting team. The role involves managing customer invoicing, collections, and subscription management. The company values smart, driven, and humble professionals who thrive in a dynamic and collaborative environment.

Account Executive

Company: Kontakt

Location: USA

Posted Sep 12, 2024

Kontaktio offers an advanced care delivery operations platform that leverages intelligent data analysis to provide actionable insights and AI-driven recommendations. The company has experienced exceptional growth, with a team expansion and quadrupled annual recurring revenue. Kontaktio is seeking a skilled Account Executive to help accelerate its growth.

Staff Machine Learning Engineer - Relevance

Company: Airbnb

Location: USA

Posted Sep 12, 2024

The Relevance and Personalization team at Airbnb is looking for a leader to work on critical projects, developing end-to-end ranking algorithms and ecosystems. The team collaborates with other teams to develop ranking solutions and support a healthy marketplace for hosts and guests.

Staff ML Engineer

Company: KoBold Metals

Location: USA

Posted Sep 12, 2024

KoBold Metals is a company that uses AI models for mineral exploration and has made significant discoveries with less capital than the industry average. The company is looking for a software engineer to join their team to build scalable ML systems for mineral exploration projects.

Quality Assurance Engineer (QAE)

Company: Collaboration.Ai

Location: USA

Posted Sep 12, 2024

CollaborationAi is a software company looking for a QA Software Engineer to support their work developing advanced collaboration and innovation products. The job requires experience with digital technology customers, React, and cloud infrastructure.

Senior Mobile Engineer

Company: Function Health

Location: USA

Posted Sep 11, 2024

Function Health is a company that aims to empower individuals to take control of their health through its innovative platform. The company is looking for a Senior Mobile Engineer to join its team and contribute to the development and optimization of its mobile applications.

Visual Designer

Company: Sahara

Location: USA

Posted Sep 12, 2024

Sahara is a decentralized AI network that aims to provide fair and universal access to global knowledge capital. The company is looking for a Visual Designer to create digital branding and user experiences.

Senior HRIS and Compensation Manager

Company: Higherlogic

Location: USA

Posted Sep 12, 2024

Higher Logic is seeking a Human Resource Information System (HRIS) and Compensation Manager to lead HR information management processes, services, and systems. The ideal candidate will have experience managing a large HRIS system and compensation management, with a strong analytical skillset and ability to drive solutions.

Data & Analytics Solution Engineer

Company: Pinegaterenewables

Location: USA

Posted Sep 11, 2024

Pine Gate Renewables is a leading renewable energy company looking for a Data amp Analytics Solution Engineer to work closely with business leaders and focus on organizational reporting and data analysis. The company is committed to improving the environment and local communities and has been recognized for its innovative approach.

Marketing Designer

Company: Getty Images

Location: USA

Posted Sep 11, 2024

The job description is for a Marketing Designer position at Getty Images, a leading visual content creator. The role involves creating impactful product landing pages, digital ads, and videos to highlight Getty Images and iStock product offerings. The ideal candidate should have a strong portfolio, excellent design skills, and experience with Figma and Adobe Creative Suite.

Principal Tech Support Engineer

Company: insightsoftware

Location: USA

Posted Sep 11, 2024

The job description is for a Principal TECH Support Engineer at insightsoftware, a global provider of reporting analytics and performance management solutions. The role involves providing advanced technical and application support to end users, analyzing data, and troubleshooting issues. The company values its employees and is committed to equal employment opportunity.

Statistical Programming - Therapeutic Area Standards and Leader -Oncology

Company: ClinChoice

Location: USA

Posted Sep 12, 2024

The job posting is for a Statistical Programming TA Standards and Leader Oncology role at ClinChoice, a global full-service CRO. The role involves leading standards governance activities, developing new standards, and participating in cross-TA standards development activities. The ideal candidate should have a strong understanding of technical and regulatory requirements, enjoy multitasking and collaborating with others, and have experience with problem-solving and conflict resolution.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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