Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Software Engineering Technical Interview Prep, Adjunct Instructor

Company: CodePath

Location: USA

Posted Sep 10, 2024

CodePath is a nonprofit organization that aims to create a diverse generation of software engineers, CTOs, and founders. They deliver industry-vetted courses and career support to underrepresented students, and have served over 10,000 students nationwide. They are looking for instructors with a master's or PhD in software engineering to lead their Technical Interview Prep courses.

Staff Software Engineer - Foundation

Company: Apollo

Location: USA

Posted Sep 10, 2024

Apollo is looking for a talented and driven distributed systems engineer to lead their Platform Engineering team. The role involves leading cross-organizational features, mentoring junior team members, and improving developer velocity across the company.

Staff Software Engineer - HRIS Onboarding

Company: Lattice

Location: USA

Posted Sep 10, 2024

The job posting is for an Engineering role at Lattice, where the team is working on a modern tech stack and prioritizes maintainable, robust, and performant code. The role involves developing software to help companies build cultures where employees thrive, and requires experience with modern programming languages, database modeling, and mentoring junior engineers.

SAAS Specialist

Company: Johnson Controls International

Location: USA

Posted Sep 10, 2024

Johnson Controls is a global leader in smart, healthy, and sustainable buildings, offering a competitive salary, benefits, and opportunities for growth and development. The company is looking for a candidate with experience in MS Azure or AWS Administration to join their team.

Exploration Geologist

Company: KoBold Metals

Location: USA

Posted Sep 10, 2024

KoBold Metals is a company that uses AI models and novel sensors to guide mineral exploration. They have made a significant discovery with less capital than the industry average and have a portfolio of over 60 projects. The company is looking for an Exploration Geologist to lead evaluations of potential properties for acquisition and design and oversee field programs.

Senior Flutter Developer

Company: Cognizant

Location: USA

Posted Sep 10, 2024

Cognizant is looking for a Senior Flutter Developer to join their team. The ideal candidate must have experience with Flutter and be passionate about code writing. The role involves designing and implementing new app modules, maintaining existing codebases, and collaborating with other developers.

Kronos Project Manager

Company: Cognizant

Location: USA

Posted Sep 10, 2024

Cognizant Technology Solutions is looking for a Kronos Project Manager to join their team. The role involves leading solution consultants and developers for multiple enterprise-level implementations, and requires extensive experience working with the KronosUKG Workforce suite of products.

Datacenter Global Business Development Manager

Company: Johnson Controls International

Location: USA

Posted Sep 10, 2024

Johnson Controls is a global leader in smart, healthy, and sustainable buildings, offering competitive salaries, benefits, and opportunities for growth and development. The company is seeking a candidate with a strong background in developing business strategies and solutions, particularly in the BAS or HVAC industry.

Technical Product Manager/ Product Owner

Company: Cognizant

Location: USA

Posted Sep 10, 2024

Cognizant is seeking a Technical Product Manager or Product Owner to join their team. The role involves leading the development and implementation of creative requirement roadmaps, assuming end-to-end responsibility for solutions, and working closely with engineering teams. The company offers a range of benefits, including medical and dental insurance, paid holidays, and a 401k plan.

East Industrial Refrigeration Sales Manager

Company: Johnson Controls International

Location: USA

Posted Sep 10, 2024

Johnson Controls is a global leader in smart, healthy, and sustainable buildings, offering a competitive salary, benefits, and opportunities for growth and development. The company is seeking a Control Sales Representative to join their team in the Eastern US Sales Region.

Network Engineer

Company: Cognizant

Location: USA

Posted Sep 10, 2024

The job posting is for a Network Engineer position at Cognizant, requiring 12-15 years of experience in Wireless Networking, Switching, Routing, and Load Balancing. The ideal candidate will design and implement robust network solutions, troubleshoot complex issues, and automate repeatable tasks.

Staff Software Engineer

Company: Unqork

Location: USA

Posted Sep 10, 2024

Unqork is a company that provides an Enterprise App Cloud solution, allowing organizations to create and manage applications in the cloud with zero code. They value inclusive and innovative thinkers and offer a range of benefits and perks to their employees.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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