Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Account Integration Specialist 3 - Project Manager

Company: RR Donnelley

Location: USA

Posted Sep 10, 2024

The job description is for a Project Manager role at RRD, a leading global provider of marketing packaging print and supply chain solutions. The role involves providing daily oversight to a team of Project Managers, managing customer onboarding and campaigns, and ensuring project deliverables are met.

Experienced Software Engineer - Network Platform

Company: Plaid

Location: USA

Posted Sep 10, 2024

Plaid is a company that aims to empower people to take control of their finances by building tools and experiences for developers to create their own financial products. The company is looking for a backend engineer to join their Network Platform team, which is responsible for managing and optimizing network traffic and data extraction.

Sales Director - Buyer Development

Company: OpenX

Location: USA

Posted Sep 10, 2024

OpenX is seeking a Sales Director to join their US Buyer Development team. The company is focused on unleashing the full economic potential of digital media companies and is looking for a candidate with a solid understanding of programmatic advertising and experience working at or with major advertising agency holding companies.

Front-End Engineer, Authorization Advisor

Company: AKASA

Location: USA

Posted Sep 10, 2024

AKASA is a company that provides generative AI solutions for the healthcare revenue cycle, with a strong founding team and a growing customer base. They are committed to building an inclusive workplace and have received several awards and recognitions.

Manager - Data Platform Engineering

Company: 1Password

Location: USA

Posted Sep 10, 2024

The job posting is for a Data Platform Engineering Manager at 1Password, a company that values simplicity, honesty, and a human-centric approach. The role involves leading a team to build a robust and scalable data platform, and requires experience with large-scale distributed systems, data engineering, and cloud platforms.

Sr. Software Engineer - Authorization Advisor

Company: AKASA

Location: USA

Posted Sep 10, 2024

AKASA is a healthcare revenue cycle company that provides generative AI solutions. They have raised over $205M in funding and have a strong team with a track record of success. The company is committed to building an inclusive workplace and has been recognized for its innovative approach to healthcare.

Senior Backend Engineer - Grafana Ops, Alerting

Company: Grafana Labs

Location: USA

Posted Sep 10, 2024

The Grafana Alerting squad is looking for a motivated self-starter to join their team. The role involves working on distributed systems, collaborating with the team, and contributing to the opensource culture. The team is remote-first and provides guidance and regular video calls.

FP & A Associate, GTM

Company: Weights & Biases

Location: USA

Posted Sep 10, 2024

The company Weights amp Biases is looking for an FPampA Associate GTM to join their growing team. The role involves analyzing financials, operational data, and presenting assumptions to the management team. The ideal candidate will have a proven track record of financial modeling and analysis, and be a self-starter with strong communication skills.

Senior Exploration Geologist

Company: KoBold Metals

Location: USA

Posted Sep 10, 2024

KoBold Metals is a company that uses AI models and novel sensors to guide mineral exploration. They have made a significant discovery with less capital than the industry average and have a portfolio of over 60 projects. The company is looking for a Senior Exploration Geologist to lead evaluations of potential properties for acquisition and design and oversee field programs.

Quality Assurance Engineer

Company: Expression

Location: USA

Posted Sep 10, 2024

Expression is seeking a highly skilled Quality Assurance professional to support the Global Public Affairs Office of the US Department of State. The job involves creating and maintaining software automation test scripts, conducting testing, and providing training and guidance to others.

Head of Analytics

Company: Envisionit

Location: USA

Posted Sep 10, 2024

The job posting is for a Head of Analytics at Envisionit, responsible for building and leading end-to-end solutions delivery. The role requires effective communication, data analysis, and interpersonal skills. The company offers flexibility, growth opportunities, transparency, and commitment to company culture.

Hearing Aid Specialist

Company: Migelino

Location: USA

Posted Sep 10, 2024

Migelino is a Swiss online audiologist that offers medical aids for regular use at fair prices. They are looking for a licensed hearing aid specialist to provide individual customer support and expand their telemedicine platform.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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