Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Software/System Architect

Company: Maveris

Location: USA

Posted Sep 09, 2024

Maveris is a Veteran-owned IT and cybersecurity services company that helps organizations create secure digital solutions. They are committed to serving customers across the Federal Government and private sector, and are currently hiring a Software System Architect to join their team.

Product Manager

Company: Houzz

Location: USA

Posted Sep 09, 2024

Houzz is looking for a Growth-oriented product manager to partner with their Engineering, Design, Sales, and Marketing teams to drive impact on Houzz Pro monetization efforts. The role requires a strong product sense, leadership skills, and experience in driving revenue growth and product development.

Content Team Lead

Company: Awesome Motive

Location: USA

Posted Sep 09, 2024

The job posting is for a Content Team Lead at Awesome Motive, responsible for leading a team and creating content marketing strategies. The company offers a competitive salary, flexible PTO, and opportunities for growth and learning.

Director of Cloud Operations

Company: Pindropsecurity

Location: USA

Posted Sep 10, 2024

Pindrop is a rapidly growing company that is committed to creating a safer digital landscape by fortifying trust and integrity with those they serve. They are looking for a Director of Cloud Operations to help improve the reliability, scalability, and security of their SaaS platform. The company offers a range of benefits, including competitive compensation, unlimited paid time off, and a remote-first culture.

Global Data Center Technical Program Manager

Company: Groq

Location: USA

Posted Sep 09, 2024

Groq is a company that believes in an AI economy powered by human agency. They envision a world where AI is accessible to all and are working towards making it a reality. They are looking for a Global Data Center Technical Program Manager to drive the successful delivery of complex data center projects and initiatives.

Claims Vendor Specialist

Company: Getaround

Location: USA

Posted Sep 09, 2024

Getaround is a carsharing marketplace that connects safe, convenient, and affordable cars with people who need them. They aim to provide economic opportunities to local communities and modernize mobility by allowing people to connect multiple forms of efficient transportation.

Senior Customer Centric Engineer

Company: Okta

Location: USA

Posted Sep 10, 2024

Okta is seeking an experienced Software Engineer to join their CustomerCentric Engineering team. The role requires troubleshooting, debugging, and proposing fixes to complex customer issues. The ideal candidate will have a passion for customer-first culture and experience working in a large-scale production environment.

Principal Data Engineer

Company: Brightcove

Location: USA

Posted Sep 09, 2024

Brightcove is seeking an experienced Principal Data Engineer to join their dynamic team. The role involves designing, developing, and maintaining scalable data infrastructure and pipelines. The ideal candidate will have a strong background in data engineering, Java, Python, and Snowflake, and experience with CICD tools, monitoring, and alerting.

Senior Product Manager

Company: CoreWeave

Location: USA

Posted Sep 09, 2024

CoreWeave is a leading AI Hyperscaler offering one of the industry's most performant and reliable infrastructure services for building and deploying accelerated computing applications. The company is seeking a Senior Product Manager focused on Billing features and platform to join their team.

Associate II, Fund Administration (Fundraising)

Company: Juniper Square

Location: USA

Posted Sep 09, 2024

Juniper Square is a company that aims to digitize private markets, making them more accessible and efficient. They are seeking an Associate II Fund Administration Fundraising to support their customers during the fundraising process.

VP - Product Marketing

Company: 1Password

Location: USA

Posted Sep 09, 2024

1Password is seeking a passionate and innovative Vice President of Product Marketing to join their team. The role involves leading and expanding product marketing efforts, crafting compelling narratives, and establishing the company as a leader in the Identity and Access Management (IAM) category.

Technical Product Manager

Company: Equipmentsharecom

Location: USA

Posted Sep 09, 2024

EquipmentShare is hiring a Technical Product Manager to support their team. The job requires a strong understanding of product discovery and delivery, and experience in telematics products. The company offers competitive compensation packages, unlimited paid time off, and opportunities for career development.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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