Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Internal Auditor

Company: International Dairy Queen, Inc.

Location: USA

Posted Sep 09, 2024

The job description is for a Senior Internal Auditor at Dairy Queen, responsible for conducting audits, ensuring compliance with contractual provisions, and providing cross-functional support. The company offers a comprehensive benefit package and a commitment to diversity, equity, and inclusion.

Senior Manager - Solutions Engineering, Commercial

Company: Grafana Labs

Location: USA

Posted Sep 09, 2024

The job description is for a Sr Manager of Commercial Solutions Engineering at Grafana Labs. The role involves building and managing a team, overseeing regional GTM execution, and working with various teams to drive customer success and adoption of Grafana products.

Account Executive - Enterprise Expansion

Company: Snowflake

Location: USA

Posted Sep 09, 2024

The job posting is looking for an experienced Account Executive to manage and expand key accounts, with a focus on strategic growth, customer satisfaction, and innovative solutions. The role requires a deep understanding of Snowflake's product and the ability to build strong relationships with customers.

Manager, FP&A

Company: Doitintl

Location: USA

Posted Sep 09, 2024

DoiT International is looking for a motivated self-starter FPampA business partner to expand their Global Financial Planning and Analysis Strategy and Programs across the business. The ideal candidate will have experience in Financial Planning and Analysis within the high-tech industry in a hyper-growth environment.

Account Manager - Agency

Company: dscout

Location: USA

Posted Sep 09, 2024

Dscout is a company that partners with human-centric organizations to help build products for the right people. They are looking for an Account Manager to lead engagements with agency clients and are offering a competitive compensation package, education stipend, and remote work stipend.

Product Marketing Manager

Company: Red Canary

Location: USA

Posted Sep 09, 2024

The job posting is for a Product Marketing Manager at Red Canary, requiring strong communication skills, analytical mindset, and experience in B2B software product marketing or management consulting. The role involves leading cross-functional initiatives, developing messaging and positioning, and working with external partners.

IT Business Analyst, Service Assurance

Company: Brightspeed

Location: USA

Posted Sep 09, 2024

Brightspeed is a company that provides fast and reliable internet connections and aims to accelerate the upgrade of copper to fiber optic technologies. They are looking for an IT Business Analyst to join their Service Assurance development team.

Senior Fullstack Engineer - Payments Payins

Company: Airbnb

Location: USA

Posted Sep 09, 2024

The Payins team at Airbnb is responsible for the guest payment experience, and is looking for a Senior Fullstack Software Engineer to help shape the long-term technical vision for the user experiences and backend systems that power money movement at Airbnb.

Senior Machine Learning Engineer

Company: Qarik

Location: USA

Posted Sep 09, 2024

Qarik is an IT Solutions company that focuses on Google Cloud Platform. They are looking for an MLOps Engineer to develop and manage pipelines for training, hyperparameter tuning, and monitoring model drift. The company offers a competitive compensation package, remote work options, and a collaborative work environment.

Senior Portfolio Analyst

Company: Signifyd95

Location: USA

Posted Sep 09, 2024

Signifyd is seeking a Senior Portfolio Analyst to join their team. The role involves tracking and improving key performance metrics, evaluating the impact of strategic initiatives, and performing advanced portfolio analyses. The company offers a range of benefits, including unlimited discretionary time off, 401K match, and stock options.

Executive Director - Clinical Pharmacology and Pharmacometrics

Company: Vera Therapeutics

Location: USA

Posted Sep 09, 2024

Vera Therapeutics is a biotechnology company focused on developing treatments for serious immunological diseases. The company is seeking an Executive Director of Clinical Pharmacology and Pharmacometrics to lead and oversee clinical pharmacology and pharmacometrics activities.

DevOps Engineer

Company: 113134

Location: USA

Posted Sep 09, 2024

Backstage is a talent marketplace for the entertainment industry, providing a platform for employers to find and hire the best actors, voiceover artists, and production crew. The company is committed to empowering creative talent and streamlining the content creation process, with a focus on diversity, equity, and inclusion.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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