Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Implementation Specialist

Company: Bloomerang

Location: USA

Posted Sep 09, 2024

Bloomerang is a company that provides a world-class experience for nonprofits, with a mission-driven culture and a focus on empowering employees. The company is looking for an Implementation Specialist to join their team, with a competitive salary range of $53,000 to $72,000.

Client Success Manager

Company: Blackpoint

Location: USA

Posted Sep 09, 2024

Blackpoint Cyber is a leading cybersecurity company seeking a Client Success Manager to work with partners and clients to ensure maximum value from their cybersecurity solutions.

Software Engineer (Java)

Company: Nava

Location: USA

Posted Sep 09, 2024

Nava is a consultancy and public benefit corporation that works with government agencies to build digital services. They prioritize diversity and inclusion, offer competitive benefits, and have a flexible work arrangement.

Project Manager

Company: Boom Entertainment

Location: USA

Posted Sep 09, 2024

Boom Entertainment is a technology company that is fueling the biggest winners in sports betting and online gaming. They are looking for driven dreamers who want to make an impact on this industry and the world. The company has two main verticals, Sports Products and Casino Games, and is offering a Project Manager role with a competitive salary and benefits.

Account Executive - Enterprise

Company: Plaid

Location: USA

Posted Sep 09, 2024

Plaid is a fintech company that aims to unlock financial freedom for everyone. They are looking for a sales team member to help them achieve this vision by generating new enterprise deals and building strong relationships with large companies in North America.

Senior Software Quality Engineer

Company: Tempus

Location: USA

Posted Sep 09, 2024

Tempus is looking for a Senior Software Quality Engineer to lead software quality management system and software development life cycle activities. The role involves providing FDAISO Design Controls mentoring, ensuring quality documentation, and applying innovative approaches to meeting compliance.

Customer Care Representative

Company: Lennar Homes

Location: USA

Posted Sep 09, 2024

Lennar is a leading homebuilder dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates. They offer a comprehensive array of benefits designed to enhance their wellbeing and professional growth.

Product Manager - Gig

Company: Getaround

Location: USA

Posted Sep 09, 2024

Getaround is a carsharing marketplace that connects safe, convenient, and affordable cars with people who need them. The company aims to provide economic opportunities to local communities and modernize mobility by allowing people to connect multiple forms of efficient transportation.

Senior Systems Engineer, Fault Handling Systems

Company: Latitude Inc

Location: USA

Posted Sep 09, 2024

Latitude AI is an automated driving technology company developing a handsfree eyesoff driver assist system for nextgeneration Ford vehicles. The company is driven by the opportunity to reimagine what it's like to drive and make travel safer, less stressful, and more enjoyable for everyone.

Advertising Agency Senior Account Manager

Company: DeanHouston

Location: USA

Posted Sep 09, 2024

DeanHouston is looking for an Advertising Agency Senior Account Manager with experience in Biopharma and Pharmaceutical market. The role involves developing deep relationships with clients, crafting strategies, and overseeing marketing activities. The company offers a healthy and rewarding culture with flexible work schedule, benefits, and opportunities for growth.

Sr Partner Marketing Manager - AWS

Company: 1Password

Location: USA

Posted Sep 09, 2024

1Password is a company that provides a password manager service, and they are looking for a Senior Partner Marketing Manager to join their team. The role involves developing and implementing comprehensive partner marketing strategies, crafting solution messaging, and driving demand generation initiatives.

Solutions Architect - Public Sector

Company: Databricks

Location: USA

Posted Sep 09, 2024

The job description is for a Solutions Architect at Databricks, requiring expertise in cloud platforms, data engineering, data analytics, and machine learning. The role involves working with customers, developing architectures and solutions, and providing technical leadership.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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