Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Manager - Customer Onboarding

Company: brightwheel

Location: USA

Posted Sep 08, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. They are seeking a Manager of Customer Onboarding to lead their customer onboarding team, with a competitive compensation package and benefits.

Staff Web UX Engineer - Launch and Product Marketing

Company: Airbnb

Location: USA

Posted Sep 08, 2024

The text describes a job opening for a Web UX Engineer in the Launch and Product Marketing team at Airbnb. The team is responsible for building impactful product features and the engineer will play a critical role in the development of new launch and product marketing initiatives.

Human Resources Assistant

Company: KENTECH CONSULTING INC

Location: USA

Posted Sep 09, 2024

KENTECH Consulting Inc is an award-winning company that aims to help the world make clear and informed hiring decisions. They are seeking a proactive and detail-oriented Human Resources Assistant to support the recruitment process and maintain efficient HR operations.

Senior Marketing Data Analyst (Website Analytics)

Company: G-P

Location: USA

Posted Sep 08, 2024

The company is looking for a Senior Marketing Data Analyst to analyze website data, optimize user experience, and support marketing initiatives. The role requires expertise in data analytics, web analytics tools, and strong communication skills.

Services Project Manager

Company: Salsify

Location: USA

Posted Sep 08, 2024

Salsify is a company that helps brand manufacturers and retailers collaborate to win on the digital shelf. They offer a range of products and services that provide a competitive edge through experiences that improve brand trust, amplify product differentiation, and increase conversion rates. The company is headquartered in Boston, Massachusetts, and has hubs in Lisbon, Portugal, and Sydney, Australia.

Strategic Finance Analyst (SQL Required)

Company: Nova Talent

Location: USA

Posted Sep 08, 2024

The job posting is seeking a Strategic Finance Analyst to work with the finance team and wider organization, providing data-driven insights to guide strategic decision-making. The ideal candidate has experience in financial analysis, strong analytical skills, and a passion for leveraging data to drive business impact in the SaaS space.

Remote Content Writer (Full-Time/Part-Time)

Company: NoGigiddy

Location: USA

Posted Sep 09, 2024

The job posting is seeking a talented and creative Remote Content Writer/Copywriter to join their team. The ideal candidate will have a strong command of language, understanding of SEO principles, and ability to work independently. The role requires creating engaging and persuasive content across various platforms to support marketing and communication goals.

Senior UX Design Lead

Company: Copilot CRM

Location: USA

Posted Sep 08, 2024

Copilot CRM is seeking a Senior UX Design Lead to join their innovative and forward-thinking company. The ideal candidate will have a proven track record of leading UX design projects and a passion for creating exceptional user experiences.

Solutions Engineer (Sustainability)

Company: Makersite GmbH

Location: USA

Posted Sep 08, 2024

Makersite is a data software company that empowers teams to manage product sustainability, cost, and compliance. They are seeking an experienced Solutions Engineer to support sales engagements and establish credibility with potential clients.

Chat Support Agent (Remote) - Entry Level No Degree Required - 15 - 18 per Hour

Company: NoGigiddy

Location: USA

Posted Sep 09, 2024

NoGigiddy is a premier ondemand staffing app that connects gig workers with flexible job opportunities. The company is seeking enthusiastic and dedicated individuals to join their team as Chat Support Agents, providing topnotch support and ensuring a seamless experience for all.

Senior Software Engineer

Company: Orum

Location: USA

Posted Sep 08, 2024

Orum is a company that accelerates sales teams by empowering salespeople to achieve more. They are looking for a Senior Full Stack Engineer to join their team and build features end-to-end. The company offers a range of benefits, including flexibility to work anywhere in the US, flexible vacation policy, and meaningful stock options.

Lead Product Analyst

Company: Apartment List

Location: USA

Posted Sep 09, 2024

Apartment List is seeking an experienced analyst to join their Product Analytics team to focus on the Supply side of their marketplace. The ideal candidate will have strong analytical problem-solving skills, be able to make sense of ambiguity in data, and be a proven communicator and partner with cross-functional stakeholders.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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