Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Manager - Content Operations

Company: hims & hers

Location: USA

Posted Sep 08, 2024

The job posting is seeking a Content Operations Manager to join the team, responsible for coordinating content delivery, managing multiple teams, and ensuring high-quality web experiences. The ideal candidate is organized, efficient, and able to manage multiple stakeholders.

Director of Communications

Company: Nava

Location: USA

Posted Sep 08, 2024

Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. They focus on populations that are the least protected and work with government agencies to improve how people apply for benefits and navigate their healthcare. The company is looking for a Director of Communications to develop and implement comprehensive communication strategies to enhance the organization's reputation and increase brand awareness.

Content Manager

Company: QuinStreet

Location: USA

Posted Sep 08, 2024

The job posting is seeking a Content Manager to join a dynamic organic media team. The ideal candidate will have a strong background in content production, copywriting, and digital marketing. The role offers opportunities to work closely with a team lead and various stakeholders, developing skills in content strategy and execution, audience analysis, campaign planning, and SEO.

Account Executive - Newspack

Company: Automattic Careers

Location: USA

Posted Sep 08, 2024

Newspack is seeking a full-time account executive to drive sales across a burgeoning community of digital news publishers. The company is part of Automattic, the company behind WordPress.com, and is committed to helping independent news organizations publish great stories and find financial sustainability.

Account Executive - Retail CPG

Company: Snowflake

Location: USA

Posted Sep 08, 2024

The role of Account Executive RetailCPG at Snowflake is a senior individual contributor sales role that requires customer obsession, data accessibility, and technical expertise. The ideal candidate will have experience in enterprise sales, presenting skills, and ability to work independently.

People Partner

Company: The Athletic Media Company

Location: USA

Posted Sep 08, 2024

The Athletic is a digital sports media company that brings true sports fans closer to the athletes, teams, and leagues. They are hiring a People Business Partner to help scale the business and foster a world-class employee experience.

Client Services Director

Company: Newfront

Location: USA

Posted Sep 08, 2024

Newfront is building the modern insurance experience, reimagining the experience for clients, prospects, and employees, and empowering people for moments that matter. The company values balanced lives, wellness, and a culture of performance and growth.

Manager - Marketing Technology

Company: HubSpot

Location: USA

Posted Sep 08, 2024

HubSpot is looking for a team member to help build AI solutions that improve marketing efficiency and effectiveness. The role involves managing a team of AI engineers, prioritizing ideas, and planning AI projects. The ideal candidate has experience in automation tools, web services, and APIs, and a passion for AI.

Product Marketing Manager - Ads Reporting and Insights

Company: Spotify

Location: USA

Posted Sep 08, 2024

Spotify is seeking a Product Marketing Manager to join the Global Monetization Product Marketing team. The role involves shaping the strategy for Spotify's advertising reporting and insights roadmap, driving product and feature development, and leading cross-functional teams.

GTM Enablement Project Manager

Company: HubSpot

Location: USA

Posted Sep 08, 2024

The job posting is for a Project Manager to support the GTM Enablement team at HubSpot. The team supports sales and customer success professionals and is seeking a Project Manager to scale the impact of their global programs. The job responsibilities include developing project plans, executing deliverables, and reporting on project progress.

Indirect Tax Manager

Company: Telnyx

Location: USA

Posted Sep 08, 2024

The job posting is for an Indirect Tax Manager position at Telnyx, a growing company expanding its global presence. The role requires 3+ years of indirect tax experience, strong analytical and compliance skills, and the ability to work well across teams.

Staff Machine Learning Engineer - Core Machine Learning

Company: Airbnb

Location: USA

Posted Sep 08, 2024

The job posting is for a Machine Learning Engineer position at Airbnb's Community Support team. The team is responsible for developing Conversational AI solutions and other cutting-edge Machine Learning techniques to define and shape the future of the Airbnb Community Support experience.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages