Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Lifecycle Marketing Manager

Company: Branch

Location: USA

Posted Sep 08, 2024

Branch is a company that aims to empower workers with financial freedom by providing accessible financial services. They are seeking a Lifecycle Marketing Manager to drive engagement and conversion across the user journey. The company values diversity, innovation, and collaboration, and offers a range of benefits to its employees.

Manager, Software Engineering - AI Product

Company: Figma

Location: USA

Posted Sep 08, 2024

Figma is seeking a Senior Manager to lead teams in developing AI capabilities in their core products. The ideal candidate has experience in hiring and leading teams, driving AI development, and has a track record of crafting fast-moving organizations.

Technical Writer

Company: Compose.ly

Location: USA

Posted Sep 08, 2024

The job posting is seeking an experienced Technical Writer to join a client's marketing team. The role involves creating high-quality technical blog content, collaborating with stakeholders, and conducting research on industry trends. The client is a leading innovator in the AIML cloud computing and infrastructure technology sectors.

Lead Content Writer and Strategist

Company: Builder.io

Location: USA

Posted Sep 08, 2024

Builderio is looking for a Lead Content Writer and Strategist to join their marketing team. The role involves creating high-quality written assets, collaborating with teams, and driving content strategy forward. The ideal candidate has 5+ years of experience in content writing, strong analytical skills, and proficiency in using content analytics tools.

Senior Software Engineer I

Company: HubSpot

Location: USA

Posted Sep 08, 2024

The HubSpot Flywheel Product team is responsible for building custom tools and systems to support the Go-To-Market team. The team focuses on creating strategic interactions between HubSpot reps, partners, and customers throughout the customer lifecycle. Engineers play a key role in building scalable and maintainable systems, and the ideal candidate will have experience with Java, relational databases, and distributed systems.

Accounting Clerk

Company: DirectDefense

Location: USA

Posted Sep 08, 2024

DirectDefense is looking for an Accounting Clerk to join their growing team. The role involves various accounting tasks, financial reporting, and expense management. The company offers a competitive salary range of $50,000 to $60,000 and benefits.

Community and Customer Success Manager - Education

Company: Splice

Location: USA

Posted Sep 08, 2024

Splice is seeking a Community and Customer Success Manager to join their team. The role involves building a community, guiding customers through onboarding, developing educational content, and leading training sessions. The ideal candidate has experience in EdTech, community building, and customer relationships.

IT Business Analyst

Company: Nintex

Location: USA

Posted Sep 08, 2024

Nintex is a company that transforms the way people work, with a focus on process intelligence and automation. They offer a range of benefits and perks to their employees, including flexible work arrangements, mindfulness resources, and opportunities for growth and development.

Infrastructure Engineer

Company: Code.org

Location: USA

Posted Sep 08, 2024

Codeorg is a nonprofit organization that aims to grow participation in computer science by making it available in more schools and increasing participation by young women and underrepresented students. As an Engineer at Codeorg, you will join a team delivering software products and operating services used by tens of millions of students and teachers in K12 classrooms around the world.

Director - Practice Operations

Company: Ro

Location: USA

Posted Sep 08, 2024

Ro is a direct-to-patient healthcare company with a mission to help patients achieve their health goals. The company offers telehealth care, at-home diagnostic testing, and pharmacy services nationwide. The Director of Practice Operations will oversee the day-to-day operations of patient-facing teams and support key management functions.

Principal Software Engineer - Dash

Company: Dropbox

Location: USA

Posted Sep 08, 2024

The Dropbox team is looking for a technical leader to help shape the architecture and services of their newest AI offering, Dash. The role involves defining the large-scale low-latency architecture, building delightful products, and working with a multifunctional team across Engineering, Product, and Design.

Enterprise Sales Manager

Company: Plaid

Location: USA

Posted Sep 08, 2024

Plaid is a fintech company that aims to unlock financial freedom for everyone. They are looking for a sales leader to join their enterprise sales organization and help drive growth and impact.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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