Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Campaign Coordinator

Company: MagicLinks

Location: USA

Posted Sep 08, 2024

MagicLinks is a social commerce company that connects creators with brands to drive engagement and growth. They are committed to diversity, equity, and inclusion and offer a range of benefits to their employees.

Customer Operations Coordinator

Company: SingleFile

Location: USA

Posted Sep 08, 2024

SingleFile is looking for a Customer Operations Coordinator to manage compliance and customer relationships. The role involves engaging with customers, interacting with state agencies, and maintaining customer accounts. The ideal candidate is detail-oriented, comfortable with technology, and able to work independently.

Principal Product Manager

Company: 6Sense

Location: USA

Posted Sep 08, 2024

6sense is a company that aims to revolutionize B2B sales and marketing by predicting customer behavior and providing actionable insights. The company is looking for a Principal Product Manager to lead the development of its Predictive AI products.

Senior Director - Clinical Research

Company: Vera Therapeutics

Location: USA

Posted Sep 08, 2024

Vera Therapeutics is a biotechnology company focused on developing treatments for serious immunological diseases. The Senior Director Clinical Research will lead the development of clinical research programs in nephrology, rheumatology, and infectious diseases.

Sr. Data Engineering Delivery Architect (Azure Data Services)

Company: Rackspace

Location: USA

Posted Sep 08, 2024

The job posting is for a Data Architect role at Rackspace, requiring 10+ years of experience in leading engagements, designing and implementing modern data platforms on Azure, and working with customers to enable innovation. The role involves mentoring, presenting to customers, and collaborating with teams to deliver successful outcomes.

GRC Program Manager

Company: Abnormal Security

Location: USA

Posted Sep 08, 2024

The role of GRC Program Manager Governance Risk and Compliance is to support the GRC team and programs, own and improve program/project management and reporting practices, and drive the achievement of program objectives. The ideal candidate will have proven program and project management skills, a solid technical background, and experience leading and scaling programs.

Experienced Product Manager - Network Platform

Company: Plaid

Location: USA

Posted Sep 08, 2024

Plaid is a company that aims to empower people to take control of their finances by building tools and experiences that developers use to create their own products. The company is dedicated to making financial data more accessible and equitable, and is seeking a Product Manager to help build a scalable and reliable data extraction platform.

Experienced Software Engineer - Customer Risk

Company: Plaid

Location: USA

Posted Sep 08, 2024

Plaid is a company that aims to empower people to take control of their finances by building tools and experiences for developers to create their own products. The company is looking for a Customer Risk team member to build a risk platform that allows seamless onboarding of customers while ensuring compliance with regulations.

Senior Project Director

Company: Supportkind

Location: USA

Posted Sep 08, 2024

KIND is a global leader in protecting unaccompanied and separated children who are forcibly displaced from their countries of origin. The organization is expanding its services in the Americas and Europe to provide legal and mental health support to these children.

Staff Software Engineer - Core Services (Auth Infra)

Company: Airbnb

Location: USA

Posted Sep 08, 2024

The job posting is for an engineer to work on Airbnb's authentication and authorization systems. The engineer will design and implement new systems, maintain and debug existing ones, and provide technical support to other engineers. The role requires experience with distributed systems, authentication and authorization systems, and technical communication.

Senior Software Engineer - Core Services (Auth Infra)

Company: Airbnb

Location: USA

Posted Sep 08, 2024

Airbnb is a mission-driven company that is dedicated to helping create a world where anyone can belong anywhere. The company is looking for an engineer to work on its authorization systems, which manage permissions for all Airbnb platform products and services. The engineer will work on distributed systems with a focus on authorization, and will be responsible for designing and implementing new features, as well as maintaining and debugging existing systems.

Director of IT Security

Company: Vytalize Health

Location: USA

Posted Sep 08, 2024

Vytalize Health is a leading value-based care platform that helps independent physicians and practices succeed in value-based care arrangements. The company has grown its patient base over 100% year-over-year and is now partnered with over 1000 providers across 36 states.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages