Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Backend Engineer - Subscription & Payments

Company: Webflow

Location: USA

Posted Sep 07, 2024

Webflow is a leading visual development platform that enables people to build websites visually without writing code. The company is seeking a Senior Backend Engineer to join the Subscriptions and Payments team, which works at the intersection of several key companywide initiatives.

Sr. Financial Analyst

Company: Gen4 Dental

Location: USA

Posted Sep 07, 2024

Gen4 Dental Partners is a company that prides itself on providing an incredible patient experience and fostering a doctor-centric organization. They are looking for a Sr Financial Analyst to join their finance team, who will be responsible for preparing and analyzing financial results, budgets, and forecasts.

Staff Product Manager - Growth

Company: Webflow

Location: USA

Posted Sep 07, 2024

Webflow is seeking an experienced Staff Product Manager Growth to join their growing team. The ideal candidate is excited to dig into data, design, and run AB tests, and has experience building and launching products that leverage generative AI technologies.

Director of Data Science

Company: Machinify

Location: USA

Posted Sep 08, 2024

Machinify is a leading provider of AI-powered software products that transform healthcare claims and payment operations. The company is seeking a Director of Data Science to lead the data science team and drive innovation and excellence in a fast-paced environment.

Program Manager - Cloud/Saas - Networking

Company: Extremenetworks

Location: USA

Posted Sep 07, 2024

Extreme Networks is a global leader in cloud-driven networking solutions, with a strong focus on diversity and inclusion. The company is looking for a Program Manager to lead cross-functional teams in developing its next-generation cloud infrastructure, with a focus on artificial intelligence and machine learning.

Staff Product Manager, Detections Platform

Company: Huntress

Location: USA

Posted Sep 07, 2024

Huntress is a remote company that focuses on protecting small to midsize businesses from cyber threats. They are looking for a highly experienced product management lead to build out their detection platform. The company offers a range of benefits, including a 100 remote work environment, generous paid time off, and comprehensive medical benefits.

Staff SRE (Site Reliability Engineer)

Company: Gigster

Location: USA

Posted Sep 07, 2024

Gigster is seeking highly skilled and experienced Staff Site Reliability Engineers (SRE) to join their dynamic team. The company offers a range of benefits, including a world-class network, amazing cutting-edge projects, and flexible work hours.

Overnight Content Editor

Company: Cision

Location: USA

Posted Sep 07, 2024

The job description is for a Client Content Services Coordinator who will receive and process client press releases, distribute them to the media, and provide customer service. The job requires strong attention to detail, customer service, and interpersonal skills, as well as experience in customer service and coordination.

Enterprise Customer Success Manager

Company: MyOme

Location: USA

Posted Sep 07, 2024

MyOme is a company that provides clinically actionable genetic information to patients. They are looking for an Enterprise Customer Success Manager to join their team. The job involves building and nurturing relationships with enterprise-level clients, onboarding new accounts, and identifying opportunities for growth.

Senior Data Scientist

Company: Afresh

Location: USA

Posted Sep 08, 2024

Afresh is a company that aims to eliminate food waste and make fresh food accessible to all. They are looking for a data scientist to join their team to work on revenue-growing projects and help drive improvements. The company values proactivity, kindness, candor, and humility.

Physician - Telemedicine

Company: Curai

Location: USA

Posted Sep 07, 2024

Curai Health is a startup that aims to improve access to care at scale using AI-powered virtual clinics. They are seeking Family Practice Physicians to work remotely and provide primary care to patients. The company offers a competitive salary, benefits, and a collaborative work environment.

HR Manager

Company: Arine

Location: USA

Posted Sep 07, 2024

Arine is a rapidly growing healthcare technology company that aims to improve patient care by providing personalized medication management and care plans. The company is committed to improving the lives and health of complex patients and has already made a significant impact in the healthcare industry.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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