Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Junior Developer

Company: 1Password

Location: USA

Posted Sep 07, 2024

1Password is a company that values simplicity, honesty, and a human-centric approach to solving problems. They are hiring junior developers for various teams, including admin onboarding and provisioning, programmatic interfaces, infrastructure foundations, billing and payments, and channels. The company offers a range of benefits, including health and wellbeing, growth and future, and flexibility and community.

Client Training and Enablement Specialist

Company: Syndigo

Location: USA

Posted Sep 07, 2024

The job description is for a Client Training and Enablement Specialist at Syndigo, responsible for designing and hosting targeted learning programs, partnering with cross-functional teams, and identifying learning opportunities for customers. The role requires strong communication skills, curiosity, grit, and innovation, with a focus on building platform comprehension and confidence.

Sr. Manager of Marketing Strategy & Operations

Company: Pinterest

Location: USA

Posted Sep 07, 2024

Pinterest is looking for a dynamic and strategic Senior Manager of Marketing Strategy and Operations to join their high-performing Marketing + Comms Strategy and Ops team. The role involves leading the maturity and scaling of the Central Ops function, ensuring the Marketing + Comms organization operates efficiently and effectively.

Senior Backend Engineer - Origination Group

Company: Bestow

Location: USA

Posted Sep 07, 2024

Bestow is a leading insurance technology platform that offers a remote and hybrid workplace, competitive salary, and equity. The company values diversity and has received several awards for being a great place to work.

Senior Software Engineer - Trust

Company: Airbnb

Location: USA

Posted Sep 07, 2024

Airbnb is looking for a team member to work on identity verification, focusing on developing cutting-edge solutions to enhance transparency and trust within the global community. The role involves collaborating with various teams to verify users' identities and build trust on the platform.

Staff Product Manager

Company: JustAnswer

Location: USA

Posted Sep 07, 2024

JustAnswer is a company that helps people by connecting them with verified experts. They are looking for a Staff Product Manager to create products that delight customers and drive business growth. The company values data-driven decision making, innovation, and teamwork.

Software Engineer - Backend

Company: Syndigo

Location: USA

Posted Sep 07, 2024

The job posting is looking for a backend software engineer with proficiency in Microsoft C and NET Core to join the engineering team. The role requires experience with REST API development, microservices, and cloud technologies. The job involves designing and developing software applications, integrating with other APIs, and troubleshooting problems.

Associate Product Manager

Company: Newsela

Location: USA

Posted Sep 07, 2024

The role is for an Associate Product Manager to join a growing team and build and improve the experience on Newsela. The role involves leveraging skills to identify opportunities, track performance, and drive impact. The team will work cross-functionally to launch and maintain features that impact Newsela's growth.

Staff Qualitative Product Researcher - Monetization

Company: Pinterest

Location: USA

Posted Sep 07, 2024

Pinterest is looking for a Staff Qualitative Researcher to play a crucial role in the Pinterest monetization team. The ideal candidate has experience working in B2B digital ecommerce or advertising and can bring actionable insights to life to drive product impact.

Manager - Technical Services

Company: Bitly

Location: USA

Posted Sep 07, 2024

Bitly is seeking a Manager to lead their Technical Services Engineering team, requiring a combination of technical skills, expertise in all areas of the Bitly product, and excellent customer service. The role involves leading bug triage and advanced technical support, solutions consultation, and strategic planning.

Senior Product Manager - Site Discovery

Company: Webflow

Location: USA

Posted Sep 07, 2024

Webflow is seeking a Senior Product Manager to lead a team focused on enhancing the discoverability and accessibility of content published on Webflow. The role requires a deep appreciation for user experience, strong grasp of web design and development process, and familiarity with site accessibility, discovery, and SEO products.

Data Analyst

Company: QuinStreet

Location: USA

Posted Sep 07, 2024

The job description is for a critical role in driving the success of digital marketing campaigns through data-driven strategies. The position requires a dynamic individual with analytical skills, excellent communication, and presentation skills. The expected salary range is $75,000 to $120,000 annually.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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