Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

GTM Finance Manager

Company: ExtraHop

Location: USA

Posted Sep 07, 2024

The GTM Finance Manager will be responsible for financial planning, analysis, and forecasting, working closely with cross-functional teams to provide financial insights and support for GTM initiatives.

Manager - Corporate Accounting

Company: 1Password

Location: USA

Posted Sep 07, 2024

The job posting is for a Manager Corporate Accounting position at 1Password, requiring 5+ years of finance experience, CPA designation, and people management experience. The role involves utilizing problem-solving skills, making recommendations, and overseeing Senior Accountants. The company offers a competitive salary, benefits, and equity grant.

Support Lead

Company: Warp

Location: USA

Posted Sep 07, 2024

Warp is hiring a Support Lead to build a world-class support team. The role involves providing outstanding support to users, surfacing user feedback, and defining support processes. The ideal candidate has great fundamentals, excellent debugging skills, and strong customer-facing skills.

Student Success Advisor

Company: Adtalem Global Education

Location: USA

Posted Sep 07, 2024

Walden University is seeking an Advisor Student Success to facilitate student success by defining and implementing proactive strategies. The role involves building supportive relationships with students, advising on university policies and procedures, and working closely with other university support teams.

Manager - Business Systems

Company: Sprout Social

Location: USA

Posted Sep 07, 2024

Sprout Social is looking for a Manager of Business Systems to join their Corporate IT Team. The role involves ensuring process, tooling, and performance monitoring is best in breed, and partnering with the Finance team to develop NetSuite, Coupa, and Recurly environments.

Manager - Sales Operations

Company: Nextech

Location: USA

Posted Sep 07, 2024

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent. The company offers a range of benefits, including competitive pay, a generous bonus structure, and a comprehensive wellness program. The role of Revenue Operations is key to driving sales process optimization and ensuring the effective implementation of sales tools and processes.

Senior Affiliate Marketing Manager

Company: Webflow

Location: USA

Posted Sep 07, 2024

Webflow is seeking a Senior Affiliate Marketing Manager to lead the development and execution of their growth strategy. The role involves managing the affiliate program, developing a testing plan, and collaborating with internal teams. The company offers a range of benefits, including equity ownership, health insurance, and paid parental leave.

Sr. Technical Enablement Program Specialist

Company: Databricks

Location: USA

Posted Sep 07, 2024

The job posting is looking for a candidate with a strong background in technical field enablement, a deep understanding of adult learning principles, and knowledge of Data and AI technologies. The role involves designing and developing comprehensive enablement programs to enhance the skills and productivity of technical customer-facing roles within the Field Engineering organization.

People Technology Director

Company: Restaurant365

Location: USA

Posted Sep 07, 2024

Restaurant365 is a SaaS company looking for a Director of People Technology to lead technology strategy and operations. The ideal candidate has experience in Workday and HR systems, and will partner with HR and IT to develop a multi-year vision and roadmap for People Technology.

Customer Success Manager

Company: Webflow

Location: USA

Posted Sep 07, 2024

Webflow is a leading visual development platform that enables people to build websites visually, saving engineering time. The company is looking for a Customer Success Manager to help drive value for its Enterprise Customers.

Field Support Representative

Company: N2 Co / Franchise Inc. Internal

Location: USA

Posted Sep 07, 2024

The job posting is looking for a Field Support Representative to join The N2 Company. The role involves helping Area Directors develop their skills, responding to queries, and providing excellent customer service. The company offers a range of benefits, including full health care, paid time off, and a 401k plan.

Contributing Faculty - Mental Health Counseling

Company: Adtalem Global Education

Location: USA

Posted Sep 07, 2024

Walden University is a pioneer in student-centered distance education, offering over 100 online degree and certificate programs. The university is dedicated to high academic standards and helping students make a difference in their professions and communities.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages