Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Business Intelligence Analyst II

Company: Mediavine

Location: USA

Posted Sep 06, 2024

Mediavine is seeking a Business Intelligence Analyst to join their growing team. The company is a fast-growing advertising management company representing over 10,000 websites in the food, lifestyle, DIY, and entertainment space. The role involves extracting actionable insights from complex datasets, driving strategic initiatives, and supporting operational efficiency.

Staff Accountant

Company: Mattermost

Location: USA

Posted Sep 06, 2024

Mattermost is a company that provides secure workflow-centric collaboration for technical and operational teams. They are seeking a Staff Accountant with experience in corporate finance and accounting. The job requires processing vendor bills, reviewing customer sales orders, and performing customer collections.

Sr Big Data Engineer Airflow and Oozie (GCP)

Company: Rackspace

Location: USA

Posted Sep 06, 2024

Rackspace Technology is seeking a Senior Big Data Engineer to join their dynamic team. The ideal candidate will have experience in developing batch processing systems, Oozie, Airflow, and GCP. The role involves working in a remote environment, requiring excellent communication skills and problem-solving abilities.

Financial Controller

Company: Panoptyc

Location: USA

Posted Sep 06, 2024

Panoptyc is seeking an experienced Controller to join its senior team. The company is rapidly growing and is looking for a professional with a strong background in accounting and a willingness to help build a rapidly growing business.

Director of Product Design

Company: Lattice

Location: USA

Posted Sep 06, 2024

Lattice is looking for a Director of Product Design to lead a team of designers and help deliver connected, cohesive, and coherent experiences. The role involves reimagining the experience of enterprise software and building valuable experiences that enable companies to engage, retain, and develop their employees.

Technical Product Marketing Manager

Company: Nova Talent

Location: USA

Posted Sep 06, 2024

Sift is a fast-growing startup building data infrastructure for next-generation machines. They're looking for a Technical Product Marketer to craft and execute strategies for bringing products and features to market.

Senior Product Analyst

Company: Scribd

Location: USA

Posted Sep 06, 2024

The job posting is for a Senior Product Analyst position at Scribd, requiring a highly motivated and analytical individual with experience in product analytics, statistical analysis, and data visualization. The role involves collaborating with cross-functional teams, conducting in-depth analysis, and providing actionable insights to stakeholders.

Associate Product Manager

Company: Axios

Location: USA

Posted Sep 06, 2024

Axios is hiring an Associate Product Manager for their Storytelling Publishing and Subscriptions team. The ideal candidate should have experience in software development, agile practices, and excellent communication skills. The company offers a range of benefits, including a competitive salary, 401k, and inclusive fertility benefits.

SEO Marketing Manager

Company: Fictiv

Location: USA

Posted Sep 06, 2024

Fictiv is a technology company transforming the manufacturing industry with its cloud platform and AI algorithms. The company is seeking an SEO Marketing Manager to drive conversions and revenue through technical and on-page optimizations.

Customer Success Manager

Company: BlueConic

Location: USA

Posted Sep 06, 2024

BlueConic is a high-growth SaaS company that empowers marketers to create customer experiences and drive business results. The company is looking for a Customer Success Manager to support its customers and help them achieve their goals.

Quantitative Software Engineer

Company: Gauntlet

Location: USA

Posted Sep 06, 2024

Gauntlet is a leader in quantitative research and DeFi economics optimization, specializing in risk management and growth facilitation. They are seeking a highly skilled and motivated Quantitative Software Engineer to join their team.

AWS Architect

Company: Brillio 2

Location: USA

Posted Sep 06, 2024

The job posting is seeking a seasoned AWS Architect with experience in the medical device industry. The ideal candidate will have expertise in architecting AWS cloud solutions that are secure, scalable, and compliant with medical device regulations.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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