Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Business Performance Improvement - Oracle EPM Solution Architect

Company: Riveron

Location: USA

Posted Sep 07, 2024

Riveron is looking for a Solution Architect focused on Oracle EPM software to join their Technology Enablement practice. The role involves interacting with clients, contributing to business development and sales, and executing projects on the Oracle EPM platform.

Frontend Engineer - Payments, Optimized Checkout and Link

Company: Stripe

Location: USA

Posted Sep 07, 2024

Stripe is a financial infrastructure platform that enables businesses to accept payments, grow their revenue, and accelerate new business opportunities. The company is looking for frontend engineers to join its teams and build high-quality UIs for merchants' checkout pages and the Stripe Dashboard.

SEO Content Manager

Company: Black & White Zebra

Location: USA

Posted Sep 07, 2024

Black and White Zebra is a rapidly growing independent media tech company that helps people succeed at work through educational content and communities. They are looking for an SEO Content Manager to drive the success of their content marketing efforts.

UX Director of Foundation Design

Company: Eventbrite, Inc.

Location: USA

Posted Sep 07, 2024

The text describes Eventbrite's vision to build a self-service platform for event creators, its growth, and its pivot to focus on creator confidence, marketing tools, and consumer choice. It also describes the role of a UX Director in shaping and scaling the foundational pillars of the user experience practice.

Lead Experience Designer - Accessibility

Company: Airbnb

Location: USA

Posted Sep 07, 2024

The job posting is for a Lead Experience Designer focusing on Accessibility at Airbnb. The role involves partnering with various disciplines to build inclusive and accessible products. The ideal candidate has 8+ years of experience in UX and digital design, with expertise in inclusive design and accessibility.

AI Specialist

Company: Snowflake

Location: USA

Posted Sep 07, 2024

Snowflake is seeking an AI Specialist to work with technical decision makers in the design and architecture of AI solutions. The role involves providing handson expertise, supporting customers, and collaborating with product and sales teams.

Technical Due Diligence Consultant (Spanish Speaking)

Company: Crosslake Technologies LLC

Location: USA

Posted Sep 07, 2024

The job posting is for a consultant position at Crosslake, a company that supports technology companies and private equity firms. The role involves working with technology companies to identify improvements in their processes and tools, and with private equity companies to help them understand the technology strengths and risks of potential investments. The ideal candidate has strong technical acumen and experience in software development, product management, or a related field.

Contributing Faculty - Master of Nursing Core

Company: Adtalem Global Education

Location: USA

Posted Sep 07, 2024

Walden University is an accredited institution that offers online degree and certificate programs in various fields, including nursing, business, and education. The university is dedicated to providing high-quality education and helping students achieve their goals.

Senior Backend Engineer

Company: Bestow

Location: USA

Posted Sep 07, 2024

Bestow is a leading insurance technology platform that offers a remote and hybrid workplace, competitive salary, and equity. The company values diversity and has received several awards for being a great place to work.

Intermediate Backend Engineer (Go) - Data Stores: Tenant Scale

Company: GitLab

Location: USA

Posted Sep 07, 2024

The Tenant Scale team is looking for Backend Engineers to work on scaling solutions for GitLab. The team is focused on implementing a Cells architecture and an Organization entity to accommodate daily active user growth. The role involves developing new features, reviewing changes, and documenting best practices.

Software Engineer II (Full-Stack)

Company: Bestow

Location: USA

Posted Sep 07, 2024

Bestow is a leading insurance technology platform that offers a remote and hybrid workplace, competitive salary, and equity. The company values diversity and has received several awards for being a great place to work.

Marketing Technology Data Engineer

Company: Bestow

Location: USA

Posted Sep 07, 2024

Bestow is a leading insurance technology platform that offers a remote and hybrid workplace, competitive salary, and equity. The company values diversity and has received several awards for being a great place to work.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages