Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

People Specialist

Company: Webflow

Location: USA

Posted Sep 06, 2024

Webflow is a leading visual development platform that enables people to build websites visually without writing code. The company is looking for a People Specialist to join its People and Organizational Development team, responsible for supporting the organization's development by providing performance management support, employee relations support, and more.

Sales Development Analyst

Company: Edmunds.com

Location: USA

Posted Sep 06, 2024

Edmunds is a company that offers flexibility to work remotely and has a mission to make car buying easier. They are looking for a skilled individual to join their team and provide valuable insights into their current and historical performance.

VP of Strategic Accounts - Healthcare

Company: Invisible Technologies

Location: USA

Posted Sep 06, 2024

Invisible is a technology-enabled service company that provides solutions to complex business problems. They have experienced exponential growth and are looking for a VP of Strategic Accounts to maintain and expand client relationships.

Salesforce Consultant (LSAP)

Company: Litify

Location: USA

Posted Sep 06, 2024

Litify is a platform that revolutionizes the legal industry by providing an all-in-one legal operating solution. They are seeking a Salesforce Consultant to join their Customer Success team, who will work with customers to solve their process requirements through Salesforce configurations.

Strategic Alliances Manager

Company: Red Canary

Location: USA

Posted Sep 06, 2024

Red Canary is looking for a Strategic Alliances Manager to manage key technology partnerships, develop strategies, and optimize growth. The ideal candidate has 5+ years of experience in the computer security industry, strong communication skills, and a passion for collaboration.

Senior Consultant - Senior Appian Developer

Company: Dynamo Technologies

Location: USA

Posted Sep 06, 2024

The job description is for a Senior Appian Developer position at Dynamo Technologies, a full lifecycle digital transformation company. The job requires experience in Appian project delivery, agile development, and integrating Appian with third-party systems. The salary range is $130k-$150k.

Senior Backend Software Engineer, Search Input

Company: Airbnb

Location: USA

Posted Sep 06, 2024

The text describes a job opening for a backend/fullstack developer at Airbnb. The team is responsible for developing new features and improving the search experience for Airbnb guests. The job requires 5+ years of experience in backend/fullstack development, a bachelor's and/or master's degree, and expertise in Java and/or Kotlin. The company is committed to diversity and inclusion and provides a disability-inclusive application and interview process.

Director - Revenue Enablement

Company: Webflow

Location: USA

Posted Sep 06, 2024

Webflow is looking for a Director Revenue Enablement to help drive revenue generation by implementing scalable enablement strategies across the organization. The role involves leading the development and delivery of a sales enablement and training curriculum, designing and implementing comprehensive onboarding programs, and establishing key performance indicators to track the effectiveness of the revenue training program.

Solutions Architect - AI/ML

Company: Snowflake

Location: USA

Posted Sep 06, 2024

The job posting is for a Solutions Architect at Snowflake, requiring a strong background in data science and cloud architecture. The role involves working with customers to create new offerings and capabilities, and requires experience with Snowflake, data science, and cloud platforms.

Staff Machine Learning Engineer - Payments

Company: Airbnb

Location: USA

Posted Sep 06, 2024

The job posting is for a Staff Machine Learning Engineer at Airbnb Payments, responsible for developing cutting-edge Machine learning solutions, including generative AI, to optimize the payment experience. The role requires expertise in Machine Learning, programming, and data engineering, with experience in building end-to-end Machine Learning infrastructure and productionizing Machine Learning models.

Director - Enterprise Sales

Company: Teleport

Location: USA

Posted Sep 06, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a modern infrastructure access platform that improves the efficiency of engineering teams and fortifies infrastructure against bad actors or errors. They are looking for a Director of Enterprise Sales to lead a team of high-caliber Account Executives.

Integration Engineer

Company: Airbnb

Location: USA

Posted Sep 06, 2024

The job posting is for an Integration Engineer on the API Integrations team at Airbnb. The role involves working with software partners to ensure a smooth connection with the Airbnb API, troubleshooting issues, and providing technical consultancy. The team works closely with software engineers, product, and commercial teams to offer technical advice and support.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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