Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Sales Engineer

Company: RevenueCat

Location: USA

Posted Sep 07, 2024

The job posting is looking for a Senior Sales Engineer to join the RevenueCat team. The role involves working with apps of all sizes, coming up with creative solutions, and being the primary point of contact for customers. The company offers a competitive salary, equity, and a fully remote work environment.

Client Services Specialist

Company: Delfi Diagnostics

Location: USA

Posted Sep 07, 2024

The job description is for a customer support role in the diagnostics industry, requiring 3 years of experience in customer-facing roles and proficiency in Salesforce CRM. The company, DELFI Diagnostics, is developing next-generation blood-based tests for cancer detection and prioritizes solutions that have the potential to save lives.

Clinical Advocate

Company: Scripta Insights

Location: USA

Posted Sep 07, 2024

Scripta Insights is a healthcare IT company focused on lowering pharmacy benefit costs for self-insured employers and their employees. They use data analytics to identify savings opportunities and provide better decision making for both corporate and employee levels.

Senior Product Designer

Company: Kraken

Location: USA

Posted Sep 07, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for users to achieve financial freedom and inclusion. The company is looking for a Senior Product Designer to join their Core Experience team, responsible for defining the overall user experience for Kraken products.

Senior Software Quality Assurance Engineer

Company: Red Cell Partners

Location: USA

Posted Sep 07, 2024

The text describes Red Cell Partners, an incubation firm, and DEFCON AI, an insights company, both developing innovative solutions. The job posting for a Senior Software Quality Assurance Engineer III is also described.

Estate Planning Attorney

Company: United Placement Group

Location: USA

Posted Sep 07, 2024

The job posting is seeking a dedicated and experienced Estate Planning Attorney to join their team. The ideal candidate will have a strong background in estate planning, a commitment to excellence, and a client-focused approach. The company offers a collaborative and supportive work environment, opportunities for professional growth and development, and a competitive salary and benefits package.

Product Analyst

Company: PosiGen

Location: USA

Posted Sep 07, 2024

The Product Team at PosiGen is responsible for driving the effectiveness and profitability of how we deliver our core financial asset and services products to our Customers through innovative process and platform development. The team operates as a key liaison between business units and our Technology group in strategic and operational software projects.

Clinical Sales Director

Company: Springhealth

Location: USA

Posted Sep 07, 2024

Spring Health is a company that aims to revolutionize mental healthcare by removing barriers to access. They offer a range of services, including therapy, coaching, and medication management, and have a strong focus on diversity and inclusion. The company is committed to providing a positive and supportive work environment, with benefits such as flexible work arrangements, professional development opportunities, and a focus on employee well-being.

Sales Commission Analyst

Company: Emburse

Location: USA

Posted Sep 07, 2024

The job posting is seeking an experienced individual contributor to join the Emburse GTM team as a Sales Commissions Analyst. The role involves implementing, administering, and reporting on commissions and incentive payments, as well as partnering with various stakeholders to ensure commissions are calculated properly. The ideal candidate will have strong financial and analytical skills, experience with commission programs, and ability to work in a fast-paced environment.

Director - Marketing Operations

Company: TerrAscend

Location: USA

Posted Sep 07, 2024

TerrAscend is a leading cannabis company that aims to shape the future of the industry by creating leading therapies and developing premium products. They are looking for a Director of Marketing Operations to lead and manage all processes and projects for their house brand product development and launch campaigns.

Head of Marketing

Company: Lingraphica

Location: USA

Posted Sep 07, 2024

Lingraphica is a mission-driven organization that provides speech-generating devices to help improve communication and quality of life for people with communication impairments. The company is looking for a Head of Marketing, Customer Acquisition, Retention, and Experience to develop a strategic marketing vision and drive customer acquisition.

Customer Support Associate

Company: Clipboard Health

Location: USA

Posted Sep 07, 2024

The job posting is for a Customer Support Associate on the Worker Operations Team, responsible for investigating incidents, communicating with customers, and developing reliability initiatives. The ideal candidate has 2+ years of customer support experience, strong communication skills, and a positive mindset.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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