Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Copywriter

Company: ciandt

Location: USA

Posted Sep 06, 2024

CIampT is a tech transformation specialist company that combines AI with human expertise to support large companies. They operate in design, strategy, and engineering for global brands, helping clients achieve technology's full potential. The company is looking for a Senior Copywriter for an international project in the automotive sector.

Sr. Finance Transformation Manager

Company: Pinterest

Location: USA

Posted Sep 06, 2024

The job posting is seeking a Senior Finance Transformation Project Manager to support cross-functional initiatives in Revenue Accounting and OrderToCash OTC process. The role requires planning, leading, and executing high-visibility initiatives, and working with stakeholders of all levels.

Head Engineer

Company: Jasper

Location: USA

Posted Sep 06, 2024

Jasper Health is a digital coaching and navigation experience that improves the lives of individuals affected by cancer and their caregivers. The company has raised $25M in Series A funding and is looking for a Head Engineer to expand its offering.

Account Executive

Company: Elevenlabs

Location: USA

Posted Sep 06, 2024

ElevenLabs is a growth-stage startup that has built advanced AI voice models and products. They have partnered with major publishers and gaming studios and are backed by leading tech and AI companies. They are hiring an Account Executive to help them meet their revenue goals.

Engineering Manager - Partner API

Company: Airbnb

Location: USA

Posted Sep 06, 2024

The text describes a job opening for an Engineering Manager at Airbnb, responsible for designing and implementing a platform for connectivity between hosts and guests. The role requires experience in software engineering and technical management, and the company is committed to diversity and inclusion.

Senior Scrum Master

Company: Red Cell Partners

Location: USA

Posted Sep 06, 2024

The job posting is for a Senior Scrum Master position at Red Cell Partners, an incubation firm. The role involves leading and managing Agile teams, facilitating Scrum ceremonies, and promoting a culture of continuous improvement. The ideal candidate should have experience in Agile methodologies, excellent communication skills, and a proven track record of delivering successful projects.

Product Designer

Company: Render

Location: USA

Posted Sep 06, 2024

Render is a cloud platform that offers a powerful and easy-to-use solution for hosting online applications. The company is looking for a Product Designer to join their team, with a focus on guiding the team through uncertainty and ambiguity, and collaborating with cross-functional partners. The role requires 5+ years of experience in product design, with a focus on developer-focused products, and a love for high-quality visual and interaction design.

Marketing Coordinator

Company: Formic

Location: USA

Posted Sep 06, 2024

Formic is a company that aims to revolutionize American manufacturing by making automation accessible to all manufacturers. They believe in continuing the American legacy of innovation and are backed by investors such as Blackhorn Ventures and Mitsubishi HC Capital America. The company is looking for a Marketing Coordinator to join their team and help drive top of funnel growth.

Compensation & Analytics Analyst

Company: Apollo.io

Location: USA

Posted Sep 06, 2024

Apolloio is a leading go-to-market solution for revenue teams, providing sales and marketing teams with access to verified contact data and tools to engage and convert contacts. The company is growing rapidly and is seeking an experienced Analyst to join its People Team.

Senior Data Infrastructure Engineer

Company: Webflow

Location: USA

Posted Sep 06, 2024

Webflow is a leading visual development platform that enables people to build websites visually without writing code. The company is looking for a Senior Data Infrastructure Engineer to join their Data Platform team and build robust, secure, and scalable infrastructure.

Staff Cloud DevOps/Site Reliability Engineer (SRE)

Company: Inworld AI

Location: USA

Posted Sep 06, 2024

The job posting is for a Staff Cloud DevOpsSite Reliability Engineer to join the company's team. The responsibilities include infrastructure maintenance, DevOps and CICD pipelines, microservices scalability, and site reliability. The job is located in Mountain View, CA or remotely in the US, with a base salary range of $180,000 to $280,000.

Senior Ad Operations Specialist

Company: World of Good Brands

Location: USA

Posted Sep 06, 2024

The job posting is for a Senior Ad Operations Specialist at World of Good Brands. The role requires analytical and logical thinking, enthusiasm, organization, and communication skills. The job involves managing campaigns, reporting, and troubleshooting technical issues. The company offers a range of benefits, including medical, dental, and parental leave.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages