Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Product Marketing Manager, Life Sciences

Company: Domino Data Lab

Location: USA

Posted Sep 05, 2024

Domino Data Lab is a leading Enterprise AI platform that powers model-driven businesses. The company is backed by top investors and has a strong presence in the life sciences industry. The role of Industry Product Marketing Manager is responsible for guiding messaging, content, and GTM programs for the Life Sciences vertical.

Manager - Detection Engineering

Company: Red Canary

Location: USA

Posted Sep 05, 2024

Red Canary is a cybersecurity company that aims to empower organizations to make better security decisions. They offer a unique combination of market-defining technology and expertise to prevent breaches and provide a new standard for partnership in the industry.

Senior Data Analyst

Company: Bitly

Location: USA

Posted Sep 05, 2024

Bitly is seeking a Senior Data Analyst to join the BI amp Analytics team to help harness the power of data and advanced technologies to drive strategic initiatives and improve decisionmaking across the organization.

DevOps Engineer III

Company: Coforma

Location: USA

Posted Sep 05, 2024

Coforma is looking for a thoughtful and collaborative DevOps Engineer III to join their growing distributed team. The role involves building accessible applications, overseeing builds and deployments, and working closely with researchers and designers. The company values inclusivity, diversity, and accessibility, and offers a competitive salary range of $117,420 to $143,170 per year.

Americas Lead - Creative Operations

Company: Spotify

Location: USA

Posted Sep 05, 2024

The job posting is seeking a seasoned program manager to lead the Americas Creative Operations team at Spotify. The team works with large brand partners to produce ad campaign assets and deliver a positive client experience. The manager will lead a team, partner with sales and strategy leadership, and build strong relationships with peers and senior partners.

Senior Director - Total Rewards & People Operations

Company: BigCommerce

Location: USA

Posted Sep 05, 2024

BigCommerce is seeking a Senior Director Total Rewards and People Operations to lead the company's global rewards and people services teams. The role involves developing and implementing strategies for total rewards, people services, and talent management, as well as leading a global team of professionals.

Sales Manager

Company: Haus

Location: USA

Posted Sep 05, 2024

HausHaus is a decision science platform that helps businesses make more profitable decisions. The company is looking for a Sales Manager to join their Revenue leadership team.

App Data Analyst

Company: Nationalpublicradioinc

Location: USA

Posted Sep 05, 2024

NPR is a thriving mission-driven multimedia organization that produces award-winning news and music programming. The company values information, creativity, and social responsibility, and is committed to doing the right thing in its journalism and in every role.

Associate Technical Support Engineer

Company: Recharge

Location: USA

Posted Sep 05, 2024

The job description is for a Technical Support role in a Customer Success team, requiring proficiency in ticketing technology, problem-solving, and excellent customer service skills.

Principal Enterprise Architect

Company: iHerb

Location: USA

Posted Sep 05, 2024

iHerb is seeking a Principal Enterprise Architect to support its Order-to-Cash Supply Chain domain. The role will focus on designing and modernizing the company's order management system, creating a roadmap for modernization, and introducing product governance to align with the company's overall strategy.

Customer Experience Manager

Company: Pepper

Location: USA

Posted Sep 05, 2024

Pepper is a DTC bra brand that celebrates small-chested bodies and has grown to eight figures in sales through focused profit-minded strategies. The company is looking for a Customer Experience Manager to ensure a best-in-class customer service experience and has a mission to create a world where flat is no longer an insult.

Contact Center Representative

Company: Advantmed

Location: USA

Posted Sep 05, 2024

The job description is for a Contact Center Representative to handle inbound and outbound calls to schedule health assessment visits. The ideal candidate has 2+ years of call center experience, an outgoing personality, and excellent communication skills.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages