Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Software Engineer (Backend) - Storefront

Company: Recharge

Location: USA

Posted Sep 06, 2024

The job posting is looking for a backend developer to join the Storefront Team at Recharge, responsible for building and maintaining high-impact products. The ideal candidate has experience with Python, JavaScript, and cloud platforms, and is self-driven, pragmatic, and passionate about taking ownership of their work.

Junior Project Manager

Company: Kontakt.io

Location: USA

Posted Sep 06, 2024

Kontaktio is a company that builds technologies to transform buildings into indoor spaces. They are seeking a Junior Project Manager to join their team, and the job involves coordinating and executing projects. The company offers a competitive salary and benefits package, opportunities for professional development, and a supportive work environment.

Demand Generation Manager - Education

Company: brightwheel

Location: USA

Posted Sep 06, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. They are seeking an experienced Demand Generation Manager to join their Education team.

Senior Web Project Manager

Company: Sandberg Goldberg Bernthal Family Foundation

Location: USA

Posted Sep 06, 2024

The Sandberg Goldberg Bernthal Family Foundation is looking for a Project Manager to lead the project management of their website work. The ideal candidate will possess strong leadership capabilities, excellent communication skills, and a deep understanding of web design and development processes.

Principal Analytics Engineer - DSI

Company: HubSpot

Location: USA

Posted Sep 06, 2024

The job posting is for a Principal Analytics Engineer at HubSpot, responsible for designing and building a modern data foundation for efficient models and analyses. The role requires expertise in modern data tools, SQL, data modeling, and ETL/ELT, as well as experience with Python and familiarity with Sales teams. The company offers competitive compensation, benefits, and perks to help employees grow better.

Design Researcher

Company: Coforma

Location: USA

Posted Sep 06, 2024

Coforma is a company that uses creativity to get results for clients and the communities they serve. They are looking for a Design Researcher to join their team, who will work on projects that improve people's lives through thoughtful technology products and services.

Didactic Fundamentals BSN Online Visiting Professor

Company: Adtalem Global Education

Location: USA

Posted Sep 06, 2024

Chamberlain University is seeking faculty candidates for future sessions in the following specialties. The job description includes implementing the college's philosophy, curriculum, and program outcomes through clinical teaching and service.

Senior Implementation Consultant

Company: Snyk

Location: USA

Posted Sep 06, 2024

Snyk is hiring an Implementation Consultant to work with customers to advance their security program using the Snyk Cloud Native Application Security Platform. The ideal candidate has a technical background, excellent client and project management skills, and experience with SDLC and DevOps methodologies.

Software Engineer II (Ruby on Rails)

Company: Scribd

Location: USA

Posted Sep 06, 2024

Scribd is a company that values its employees and offers a range of benefits and perks. The company is looking for a determined engineer who can work with a team to implement projects and improve code quality. The job requires experience with Ruby on Rails and other programming languages, as well as knowledge of database technologies and security best practices.

Sr. Site Reliability Engineer

Company: AKASA

Location: USA

Posted Sep 06, 2024

AKASA is a company that provides generative AI solutions for the healthcare revenue cycle, with a strong focus on innovation and growth. They have received numerous awards and recognition for their work, including being named one of the fastest-growing GenAI startups to watch. The company is committed to building an inclusive workplace and has a strong culture of collaboration and teamwork.

Sr. Systems Administrator (IAM focus)

Company: Yubico

Location: USA

Posted Sep 06, 2024

Yubico is a company that specializes in providing secure login solutions. They were founded in 2007 and have since become a leading provider of security keys. The company's mission is to make secure login easy and available for everyone. Yubico has a strong company culture and employees located in over 14 countries. They offer a holistic Total Rewards package designed to support their employees in all aspects of their life.

Payments and EMV Certification Specialist

Company: Stripe

Location: USA

Posted Sep 06, 2024

Stripe is a financial infrastructure platform that helps businesses accept payments, grow revenue, and accelerate new business opportunities. The company is looking for an EMV certification specialist to conduct handson tests, assist users with certifications, and work closely with engineering teams.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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