Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Lead Product Manager - Growth

Company: brightwheel

Location: USA

Posted Sep 05, 2024

Brightwheel is a technology company that aims to provide high-quality early education for every child. They believe in giving teachers more time with students, engaging parents, and supporting small businesses. They are looking for a Lead Product Manager to own their business-critical product growth function.

Staff Program Manager, Team Effectiveness - Tech

Company: Airbnb

Location: USA

Posted Sep 05, 2024

Airbnb is looking for a Staff Program Manager to join their Technical Learning and Development team. The ideal candidate will have 8+ years of experience in program management and be able to develop scalable learning experiences that drive overall growth and development.

Data Scientist

Company: Center For Open Science

Location: USA

Posted Sep 05, 2024

The Center for Open Science (COS) is looking for a Data Scientist to lead their new Data Science effort. The successful candidate will be responsible for strategic planning, implementation, and execution of the effort, as well as building towards engaging the metascience community to share insights, collaborate on research studies, and disseminate insights across the community.

User Risk Standards Strategist

Company: Stripe

Location: USA

Posted Sep 05, 2024

Stripe is a financial infrastructure platform that aims to increase the GDP of the internet. The company is looking for a risk management professional to develop risk standards and controls, and to enable business growth while balancing risk and user experience.

Senior SMB Fraud & Underwriting Associate

Company: Branch

Location: USA

Posted Sep 05, 2024

Branch is a company that aims to empower workers with financial freedom by providing accessible financial services. They value diversity and creativity, and are committed to building a collaborative environment. The company is seeking a Senior SMB Fraud and Underwriting Associate to join their Compliance team.

Product Designer

Company: Branch

Location: USA

Posted Sep 05, 2024

Branch is a company that aims to empower workers with financial freedom by providing accessible financial services. They value diversity, innovation, and teamwork, and are looking for a motivated Product Designer to join their team.

Infrastructure/Automation Engineer

Company: Miaplaza

Location: USA

Posted Sep 05, 2024

Miaplaza is a mission-driven company dedicated to innovative education solutions. They are hiring for a fully remote infrastructure team position, requiring strong GNU+Linux skills, Golang experience, and systems administration experience. The company offers a range of benefits, including flexible working hours, health insurance, and a 401k retirement plan.

Frontend Software Engineer - Metamask

Company: Consensys

Location: USA

Posted Sep 05, 2024

The text describes Consensys' mission to make Web3 accessible to everyone, and their efforts to develop innovative features for MetaMask's bridging solution. The company is looking for a Software Engineer to join their team and work on building a seamless, secure, and efficient cross-chain bridge aggregator.

Executive Director - Human Resources

Company: ClinChoice

Location: USA

Posted Sep 05, 2024

ClinChoice is a global full-service CRO dedicated to professional development and providing an excellent work-life balance. They are looking for a dynamic person to join their in-house team as an Executive Director of Human Resources. The role involves managing day-to-day HR operations in North America, providing strategic leadership, and collaborating with other regional HR leads.

User Risk Strategist

Company: Stripe

Location: USA

Posted Sep 05, 2024

Stripe is looking for a team member to join their User Risk Strategy team. The team is responsible for protecting and advancing Stripe's business, brand, and mission by building and deploying industry-leading policies and practices. The ideal candidate will have experience in risk strategy, compliance, and product enablement, and will be able to distill complex risk and policy problems into clear guidance for internal stakeholders and Stripe users.

Senior Software Engineer (Ruby on Rails)

Company: Scribd

Location: USA

Posted Sep 05, 2024

Scribd is a company that values its employees and offers a range of benefits and perks. The company is looking for a determined engineer who can work with a team to implement projects and improve code quality. The job requires experience with Ruby on Rails and other programming languages, as well as knowledge of database technologies and security best practices.

Compensation & Analytics Analyst

Company: Apollo.io

Location: USA

Posted Sep 05, 2024

The role is seeking an experienced Analyst to join the People Team at Apolloio, responsible for supporting the global compensation program, market benchmarking, and various reporting activities. The ideal candidate will have a solutions-oriented approach, strong communication skills, and experience with global compensation practices.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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