Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Customer Success Manager

Company: Automattic Careers

Location: USA

Posted Sep 04, 2024

The text describes the company Automattic and its subsidiary WooCommerce, highlighting their mission to democratize publishing and commerce. The company is looking for exceptional Customer Success Managers to help lead their largest customers to ongoing success. The role involves building relationships with customers, understanding their needs, and providing solutions to help them grow their online stores.

Principal Tech Support Engineer

Company: insightsoftware

Location: USA

Posted Sep 04, 2024

The job description is for a Principal TECH Support Engineer at insightsoftware, a global provider of reporting analytics and performance management solutions. The role involves providing technical support to end users, analyzing data, and troubleshooting issues. The company values its employees and is committed to equal employment opportunity.

Autonomy Engineer, Localization

Company: Glydways

Location: USA

Posted Sep 04, 2024

Glydways aims to provide low-cost and ubiquitous access to affordable housing, employment, education, commerce, and care, leading to economic and social prosperity. The company is developing a system of interconnected transportation networks using standardized autonomous vehicles and a closed roadway, providing a 24/7 on-demand private mobility service.

Sales Director

Company: Avery Dennison

Location: USA

Posted Sep 04, 2024

Vestcom is a technology-driven company that provides shelf-edge solutions for retailers and CPGs. The company is looking for a Sales Director to lead the formulation and execution of sales strategies across CPG and retailer clients.

SVP Customer Success

Company: Quantum Metric

Location: USA

Posted Sep 04, 2024

Quantum Metric is a company that values diversity, inclusivity, and employee empowerment. They offer a range of benefits and perks, including flexible work arrangements, professional development opportunities, and a collaborative culture. The company is looking for a SVP of Customer Success to lead their customer-facing team and drive customer success outcomes.

Data Analyst

Company: Docker

Location: USA

Posted Sep 04, 2024

Docker is a remote-first company looking for a motivated Data Analyst to join their Product Data amp Growth team. The role involves analyzing and transforming data, developing and maintaining data models, and creating insightful reports and dashboards. The company offers a range of benefits, including flexibility, home office setup, and equity.

Infrastructure/Automation Engineer

Company: Miaplaza

Location: USA

Posted Sep 04, 2024

Miaplaza is a company that is dedicated to providing innovative education solutions for children who learn in diverse ways. They are looking for a member of their infrastructure team to help manage and automate their servers and services. The company offers a range of benefits, including flexible working hours, remote work options, and a 401k retirement plan with employer match.

Project Manager

Company: Grantek Systems Integration

Location: USA

Posted Sep 04, 2024

Grantek is a leading provider of integrated automation solutions, offering a competitive compensation package, flexible work hours, and a positive corporate culture. The company is committed to providing a healthy work environment and promoting employee growth and development.

Financial Planning Analyst

Company: Pro Talent HR

Location: USA

Posted Sep 04, 2024

Pro Talent HR specializes in comprehensive HR solutions, empowering businesses to drive growth and success. The company is looking for a Financial Planning Analyst to join their team, requiring skills in financial planning, budgeting, and forecasting.

Senior Site Reliability Engineer

Company: camunda Services

Location: USA

Posted Sep 04, 2024

The job posting is for a Senior SRE position at Camunda, a company that offers a remote-by-design culture, flexible time off, and a range of benefits. The role involves designing and improving the company's Kubernetes-based infrastructure and monitoring tools, as well as collaborating with cross-functional teams. The company is looking for a talented and motivated individual who is ready to take their setup and tools to the next level.

Technical Product Manager, Integrations & APIs

Company: Analyst1

Location: USA

Posted Sep 04, 2024

The job posting is for a Technical Product Manager Integrations amp APIs position at Analyst1. The company is looking for a candidate with 5+ years of technical experience, impressive communication skills, and a deep sense of empathy and compassion. The job involves designing and maintaining integrations, developing and maintaining the integration roadmap, and guiding Analyst1's ongoing API engineering efforts.

Software Engineer III, Frontend

Company: Agility Robotics

Location: USA

Posted Sep 04, 2024

Agility Robotics is a pioneer in robotics, developing robots with advanced mobility, dexterity, and intelligence. They are looking for talented engineers to join their team to develop browser-based interfaces for controlling and managing their humanoid robots.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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