Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Data Scientist, Business Sales

Company: StackAdapt

Location: USA

Posted Sep 05, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. They are searching for a talented Data Scientist to join their team and are offering a competitive salary, equity, and benefits. The company is a diverse and inclusive team that values collaboration and innovation.

Healthcare Fraud Data Analyst

Company: Softrams

Location: USA

Posted Sep 04, 2024

Softrams is a digital services firm that provides human-centered solutions and empowers digital services with a focus on HX AI cloud DevOps and cyber security. They are recognized as a Top Workplace USA 2024 and have received several awards for their growth and success. The company is seeking a Healthcare Data Analyst to research program integrity vulnerabilities and develop analytical models supporting fraud prevention efforts.

Senior Manager - Detection Engineering

Company: Red Canary

Location: USA

Posted Sep 05, 2024

Red Canary is a cyber security company that protects organizations from cyber threats. They are committed to their customers and values, and offer a range of benefits to their employees.

FedRAMP Systems Analyst

Company: ScienceLogic

Location: USA

Posted Sep 05, 2024

ScienceLogic is a company that empowers intelligent automated IT operations, freeing up time and resources, and driving business outcomes with actionable insights. They are looking for a FedRAMP Systems Analyst to join their team, responsible for ensuring the success of the FedRAMP Authorization program.

Online Spanish Teachers

Company: The Really Great Teacher Company

Location: USA

Posted Sep 04, 2024

The Really Great Teacher Company is hiring Spanish teachers to work from home. The company offers a range of benefits, including career advancement opportunities, dedicated support, and professional development. The job requires a native Spanish speaker with a degree in linguistics or a related field, and experience teaching Spanish as a second language.

Software Engineer - Platform Capacity

Company: Grafana Labs

Location: USA

Posted Sep 05, 2024

Grafana Labs is hiring a Software Engineer for the Platform Capacity squad to work on cloud service provider resources, scaling systems, and tooling. The role requires 2 years of engineering experience, 1 year in a cloud environment, and focus on cloud engineering. The company offers a competitive compensation range and benefits.

Product Manager - Fiat Funding

Company: Kraken

Location: USA

Posted Sep 05, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a world-class fiat funding experience and industry-leading security. The company is looking for a product manager to join their team, responsible for developing the overall product strategy and roadmap.

Head of Customer Success

Company: Varsity Tutors

Location: USA

Posted Sep 04, 2024

Nerdy is seeking a Head of Institutional Customer Success to lead a team and drive the expansion of their institutional business. The ideal candidate will have a passion for cutting-edge technology, proven leadership experience, and a strong ability to build relationships with key district leaders.

Director, Product Operations

Company: Henry Meds

Location: USA

Posted Sep 04, 2024

Henry Meds is seeking a Director of Product Operations to build and lead a new team, focusing on establishing operational strategies, team building, process optimization, and stakeholder communication. The company offers a remote work environment, competitive benefits, and a fast-growing brand.

Insurance Accountant

Company: HOATalent

Location: USA

Posted Sep 05, 2024

The company is looking for an accountant to join their team, specializing in the Homeowners Association sector. The ideal candidate will manage financial operations, ensure accuracy in financial reporting, and support strategic financial planning.

Protective Security Lead

Company: Databricks

Location: USA

Posted Sep 05, 2024

The job posting is looking for a Regional Security Manager to oversee security operations across multiple locations in the Americas. The role requires a strategic thinker with excellent leadership skills, capable of managing a team of security professionals and collaborating with various departments to address security concerns.

Manager, Servicing Operations

Company: Goodleap

Location: USA

Posted Sep 04, 2024

GoodLeap is a technology company that provides financing and software products for sustainable solutions. They have helped over 1 million homeowners and have led to over $27 billion in financing for sustainable solutions. The company is also proud to support a nonprofit that builds and deploys lifesaving water and clean electricity systems.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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