Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Technical Lead - Data Engines

Company: Voltron Data

Location: USA

Posted Sep 04, 2024

Voltron Data is a Series A venture-backed startup looking for a technical leader to serve as the Technical Lead for the Data Engines group. The role involves leading a team, working on a data processing engine, and contributing to new core architectural components. The company is committed to bridging open source communities and building a diverse and inclusive company.

Project Manager - Tableau

Company: Adepto Technical Recruitment

Location: USA

Posted Sep 03, 2024

The job posting is seeking an experienced Project Manager with a strong background in data analytics and Tableau dashboarding to join a team on a contract basis. The role involves overseeing the development and implementation of Tableau dashboards to provide actionable insights and ensure data-driven decision making across the organization.

Account Executive

Company: Automattic Careers

Location: USA

Posted Sep 04, 2024

Newspack is seeking a full-time account executive to drive sales across a burgeoning community of digital news publishers. The company is part of Automattic, the company behind WordPress.com, and is committed to helping independent news organizations publish great stories and find financial sustainability.

Senior Conversion Copywriter

Company: Sinch

Location: USA

Posted Sep 03, 2024

Sinch is looking for a conversion-focused copywriter with expertise in UX CRO and persuasion techniques. The role involves leading copywriting projects, applying expertise in UX SEO CRO and persuasion techniques, and advocating for a data-first approach. The company offers a range of benefits, including comprehensive medical and dental plans, paid parental leave, and a flexible remote work environment.

Product Marketing Manager

Company: Lithic

Location: USA

Posted Sep 04, 2024

Lithic is hiring a Product Marketing Manager to drive go-to-market for their solutions. The role requires experience in product marketing, particularly in the fintech space, and involves crafting compelling product positioning and messaging, developing product marketing strategies, and collaborating with cross-functional teams.

Staff Platform Engineer

Company: brightwheel

Location: USA

Posted Sep 04, 2024

Brightwheel is a technology company that aims to provide high-quality early education for every child by giving teachers more time with students and engaging parents in their kids' development. The company is seeking a Staff Platform Engineer to join its platform team and is committed to creating a diverse and inclusive work environment.

Senior Customer Success & Solutions Specialist (AMR)

Company: SplitMetrics

Location: USA

Posted Sep 04, 2024

The role is seeking a highly experienced Senior Customer Success and Solutions Specialist to lead customer success and solutions engineering for the customers in the AMR market. The ideal candidate should have deep expertise and passion for mobile marketing and app growth, and should be able to drive cross-sell initiatives and lead a team.

Full Stack Software Engineer - MERN Stack

Company: Boom Entertainment

Location: USA

Posted Sep 03, 2024

Boom Entertainment is a technology company that is fueling the biggest winners in sports betting and online gaming. They are looking for driven dreamers who want to make an impact on this industry and the world. The company has two main verticals, Sports Products and Casino Games, and is offering a competitive compensation package and a fun and engaging culture.

Staff Business Solution Engineer - Collaboration Products

Company: Airbnb

Location: USA

Posted Sep 03, 2024

The job posting is for a Senior Business Solutions Engineer position at Airbnb, responsible for leading business enablement and utilizing technical skills to deliver a streamlined collaboration tech stack. The ideal candidate will have experience with SaaS technologies, strong communication and analytical skills, and the ability to work independently.

Senior Director - Federal Alliances

Company: Tanium

Location: USA

Posted Sep 04, 2024

Tanium is looking for a Senior Director to lead their Global Partner Sales team, focusing on Federal Systems Integrators. The role involves developing and executing partner plans, providing business development and capture support, and prospecting for new business opportunities.

Backend Engineer

Company: Wealthfront

Location: USA

Posted Sep 04, 2024

Wealthfront is looking for backend engineers to join their core product development teams. The company values automation, continuous learning, and innovation. The role involves designing and building new features, improving codebase maintainability, and ensuring smooth operation of mission-critical systems.

Business Development Representative

Company: Bitly

Location: USA

Posted Sep 04, 2024

Bitly is seeking an experienced Business Development Representative to join their dynamic Sales team. The role involves generating new business, managing and qualifying leads, and collaborating with the wider sales and customer success teams.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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