Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Director of Product Management - AI & Data

Company: G-P

Location: USA

Posted Sep 04, 2024

The job posting is for a Director of Product Management role at GP, a company that integrates artificial intelligence and proprietary data into transformative products. The role involves leading the strategy and execution of groundbreaking products that disrupt the global employment industry. The company offers a competitive salary, comprehensive benefits, and opportunities for career growth.

Operations Coordinator

Company: Mantra Health

Location: USA

Posted Sep 04, 2024

Mantra Health is seeking a data guru to support analytics and insights needs throughout the organization. The ideal candidate will partner with teams to collect, visualize, and interpret data, and build reporting and analytics to support business intelligence capabilities. The company offers a range of benefits, including equity, performance bonus, and unlimited PTO.

Lead Product Marketing Manager

Company: Unqork

Location: USA

Posted Sep 04, 2024

Unqork is a company that provides an Enterprise App Cloud solution, allowing organizations to create and manage applications in the cloud with zero code. The company values inclusive and innovative thinkers and is looking for a Director of Product Marketing to lead customer marketing initiatives and industry campaigns.

Salesforce DevOps Engineer

Company: Weedmaps

Location: USA

Posted Sep 04, 2024

The job posting is for a Salesforce DevOps Engineer position at Weedmaps, a leading technology company in the cannabis industry. The job requires experience in cloud-based infrastructure, Salesforce release management, and DevOps best practices. The company offers a competitive salary range, benefits, and a casual and fun work environment.

Senior Editor/Writer

Company: ClimateWorks Foundation

Location: USA

Posted Sep 04, 2024

ClimateWorks Foundation is a global organization committed to ending the climate crisis by amplifying the power of philanthropy. They have awarded over $18 billion in grants to over 850 organizations working to advance climate solutions around the world.

EDI Integration Engineer II

Company: American Specialty Health Incorporated

Location: USA

Posted Sep 04, 2024

American Specialty Health Incorporated is seeking an EDI Integration Engineer II to join their Information Technology department. The role involves managing file transformations, developing new files and reports, and providing mentorship and leadership to associate engineers and analysts.

Legal Counsel - Litigation

Company: Lime

Location: USA

Posted Sep 04, 2024

Lime is a shared electric vehicle company that is on a mission to build a future where transportation is shared, affordable, and carbon-free. They are hiring an attorney to join their growing team as Litigation Counsel and are offering a competitive salary range of $138,000 to $200,000, equity, and benefits.

Major Accounts Director

Company: TrueCar

Location: USA

Posted Sep 04, 2024

TrueCar is a leading automotive digital marketplace that aims to make car buying and selling easy, transparent, and efficient. The company is seeking a Director of Major Accounts Sales to lead and manage the sales strategy for major accounts within the organization.

Strategic Customer Success Manager

Company: Placer Labs Inc

Location: USA

Posted Sep 04, 2024

Placerai is a fast-growing tech company that has reached $100 million in ARR and has a $1B valuation. They provide a SaaS platform that helps leaders make critical decisions by unlocking visibility into markets and locations. The company is looking for a Customer Success Manager with experience in the Commercial Real Estate industry.

Partner Solutions Engineer

Company: Teleport

Location: USA

Posted Sep 04, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a platform for infrastructure access management and have raised $110M in funding. They are looking for a Partner Solutions Engineer to join their team.

VP Demand Generation

Company: ev.energy

Location: USA

Posted Sep 04, 2024

Evenergy is a company that aims to make electric vehicle charging simpler, greener, and cheaper. They have a team of over 100 people and have secured $50m in funding. They are looking for a Demand Generation team leader to help them grow across Europe and North America.

Controller

Company: Signature Analytics

Location: USA

Posted Sep 04, 2024

Signature Analytics is a growing firm that specializes in providing expert-level fractional accounting and business advisory solutions to small and middle-market businesses and nonprofits. They are looking for an experienced Controller to join their NonProfit Vertical, with a focus on financial management, grant management, and reporting.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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