Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Lead Auditor - IT Operational

Company: Mattel

Location: USA

Posted Sep 03, 2024

Mattel is a leading global toy company that creates innovative products and experiences that inspire, entertain, and develop children through play. The company values diversity, inclusion, and collaboration, and offers a hybrid work model to empower employees to deliver results.

Experienced Recruiter

Company: WorkOS

Location: USA

Posted Sep 03, 2024

WorkOS is seeking an experienced Recruiter to join their team. The ideal candidate will have a high level of emotional intelligence, possess a strong sense of ownership, and demonstrate the ability to move with urgency. The role involves managing candidates through the entire interview process, developing innovative sourcing strategies, and acting as a trusted partner and advisor to hiring managers.

Manager - Threat Research

Company: Red Canary

Location: USA

Posted Sep 03, 2024

Red Canary is a cybersecurity company that aims to create a world where organizations can make their greatest impact without fear of cyber threats. They offer a range of benefits and a flexible work environment to their employees.

Principal People Business Partner - GTM

Company: Apollo

Location: USA

Posted Sep 03, 2024

Apollo is hiring a People Growth and Development team member to support the GTM organization. The role involves developing and executing high-impact initiatives, delivering people programs, and building capabilities. The ideal candidate has deep experience in people business partnerships, strong communication skills, and a growth mindset.

Product Manager

Company: Agero

Location: USA

Posted Sep 03, 2024

Agero is a company that provides digital driver assistance services, and they are looking for a Product Manager to plan, direct, and coordinate activities of complex projects. The company has a mission to rethink the vehicle ownership experience and is committed to creating a diverse and inclusive environment.

Senior Full Stack Engineer

Company: Teleport

Location: USA

Posted Sep 03, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a modern infrastructure access platform that improves the efficiency of engineering teams and fortifies infrastructure against bad actors or errors. The company is trusted by the world's most innovative companies and has raised $110M in funding.

Director of Physician GTM

Company: Grow Therapy

Location: USA

Posted Sep 03, 2024

The job posting is looking for a Director of Physician GTM to develop a new physician referral channel. The responsibilities include leading business development, strategizing marketing, and partnering with cross-functional stakeholders. The salary range is $151,200 to $210,000.

Compliance and Contracts Manager

Company: Grafana Labs

Location: USA

Posted Sep 03, 2024

Grafana Labs is seeking a Governance Compliance and Contracts Manager to join their legal team. The role involves supporting global compliance and governance initiatives, contract negotiations, and process improvements. The successful candidate will be an organized, detailed, and analytical thinker with a business-oriented approach.

Industry Field CTO, Media & Entertainment

Company: Snowflake

Location: USA

Posted Sep 03, 2024

Snowflake is seeking an Industry Field CTO for Communications Media and Entertainment to join their Field CTO Organization. The role involves working with strategic customers, driving co-innovation programs, and collaborating with internal and external leadership. The ideal candidate has 10+ years of architecture experience, is well-versed in the Communications Media and Entertainment industry, and has a broad range of experience with technical and design direction.

Senior Security Compliance Engineer (Dedicated Markets)

Company: GitLab

Location: USA

Posted Sep 03, 2024

The job posting is seeking a Senior Security Compliance Engineer to support the Security Compliance Dedicated Markets team. The ideal candidate will have a robust background in cybersecurity and compliance, with experience in achieving and maintaining security certifications. The role involves developing and implementing GRC strategies, working closely with highly regulated customers, and providing training and guidance to internal teams and customers.

Creative Writer for Immigration Law Firm

Company: lisinskilaw

Location: USA

Posted Sep 03, 2024

The Lisinski Law Firm is seeking full-time creative writers to craft compelling declarations for immigrant clients. The firm is dedicated to serving undocumented immigrants and is looking for highly motivated and professional writers to join their team.

Manager - Data Analytics

Company: Grow Therapy

Location: USA

Posted Sep 03, 2024

Grow is looking for an Analytics Manager to help their team derive insights from data and make high-impact decisions. The role involves managing a team, building partnerships, and recruiting talent.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages