Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Program Manager

Company: G-P

Location: USA

Posted Sep 03, 2024

The company GP is looking for a Sr Technical Program Manager to work on their marketing ecosystem. The job requires experience in technical program management, Agile methodologies, and strong leadership skills.

Sr. Product Marketing Manager, Third-Party Demand & Partner Programs

Company: Pinterest

Location: USA

Posted Sep 03, 2024

The text describes Pinterest's mission to help people find inspiration and create a life they love. It also outlines the role of a Senior Product Marketing Manager Ad Demand and Growth Partnerships, which involves driving the success of third-party ad demand programs and developing market expertise.

Support Lead

Company: Warp

Location: USA

Posted Sep 03, 2024

Warp is a company that is modernizing the command line to make it more intuitive, collaborative, and intelligent for developers and teams. They are looking for outstanding product-focused software engineers to work on difficult technical problems and improve developers' lives. The company is committed to understanding its users deeply and building a core product for all developers.

Deal Lead - Business Development

Company: Kraken

Location: USA

Posted Sep 03, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for experienced traders, institutions, and newcomers to the space. The company is committed to industry-leading security, crypto education, and world-class client support.

Analyst - Paid Social

Company: hims & hers

Location: USA

Posted Sep 03, 2024

The job posting is seeking an analytical and growth-oriented marketer to join the Growth Marketing team. The ideal candidate will have experience managing large-scale campaigns and a deep understanding of social media advertising. The role involves developing and executing paid social media campaigns, collaborating with cross-functional teams, and driving business outcomes.

Senior Accountant

Company: Amylyx

Location: USA

Posted Sep 03, 2024

Amylyx is a pharmaceutical company dedicated to improving the lives of people with neurodegenerative diseases. They are seeking a highly motivated professional with accounting experience to join their team.

People Systems Analyst

Company: Pax8

Location: USA

Posted Sep 03, 2024

The People Systems Analyst is responsible for providing end-user support, troubleshooting issues, and implementing new systems. They partner with internal stakeholders and vendors to ensure efficient and effective management of people systems.

Staff Security Engineer - Infrastructure Security

Company: 1Password

Location: USA

Posted Sep 03, 2024

1Password is looking for an experienced engineer to champion security efforts in their cloud infrastructure. The company values simplicity, honesty, and a human-centric approach to solving problems and offers a range of benefits and perks.

Medical Science Liaison

Company: Vera Therapeutics

Location: USA

Posted Sep 03, 2024

Vera Therapeutics is a biotechnology company focused on developing treatments for serious immunological diseases. The company is seeking a Medical Science Liaison to join its rapidly growing medical affairs team.

Corporate Counsel

Company: Wealthfront

Location: USA

Posted Sep 03, 2024

Wealthfront is seeking a talented Corporate Counsel to join its Legal team. The role involves providing legal advice and counsel on corporate and securities matters, as well as supporting regulated functions of the business. The company is an equal opportunity employer and values diversity.

Customer Success Associate

Company: RStudio

Location: USA

Posted Sep 03, 2024

Posit is a company that creates great software to help people understand data and make better decisions. They are looking for a Customer Success Associate to join their team. The job involves managing a portfolio of accounts, retaining customers, and growing revenue. The company offers a competitive compensation package, including medical, dental, and vision insurance, as well as a 401k match and profit-sharing bonus.

Manager, Software Engineering - Extensibility

Company: Figma

Location: USA

Posted Sep 03, 2024

Figma is looking for an experienced Engineering Manager to lead their Extensibility and Integrations teams. The role involves managing a team of engineers, designing and maintaining customer-facing APIs, and developing integrations with third-party products.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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