Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Manager, Cause Marketing

Company: Big Brothers Big Sisters of America

Location: USA

Posted Sep 02, 2024

The job description is for a Manager Cause Marketing MCM position at Big Brothers Big Sisters of America. The MCM will support corporate cause marketing activities, account management, and fundraising efforts. The role requires a bachelor's degree and at least four years of experience in sales, cause marketing, and project management.

Product Manager - Digital Workplace: Network Operations

Company: Spotify

Location: USA

Posted Sep 02, 2024

Spotify is looking for a passionate Product Manager to join their Productivity Engineering group. The team is responsible for advancing the digital workplace and giving every employee the best possible user experience. The role involves setting the direction of the enterprise network infrastructure, interacting with various teams, and creating the best employee technology experience.

Military Finance Specialist

Company: Clean Air Task Force

Location: USA

Posted Sep 02, 2024

Clean Air Task Force is a nonprofit organization working to combat climate change by developing and deploying low-carbon energy technologies. The organization is highly respected for its expertise and research on energy and industrial systems, and works to design and enact public policies that drive toward zero emissions.

Experienced Technical Program Manager

Company: Plaid

Location: USA

Posted Sep 02, 2024

Plaid is looking for a Technical Program Manager to lead the Connectivity team, empowering financial access for all. The role involves strategic leadership, data-driven analysis, and technical excellence.

Platform Lead - Support Products

Company: Airbnb

Location: USA

Posted Sep 02, 2024

Airbnb is looking for a Platform Lead for Global Channels and Routing to help scale their Community Support operations team. The role involves developing a vision and strategy for Global Channels and Routing, mentoring a team of Platform Managers, and driving product execution.

Senior Manager - Clinical Affairs

Company: RubiconMD

Location: USA

Posted Sep 02, 2024

RubiconMD is seeking an experienced Nurse Practitioner/Physician Assistant to lead clinical quality programs and provide insights to support day-to-day clinical operations. The ideal candidate has a strong understanding of primary care providers' educational needs and can identify high-impact solutions to barriers to care.

Senior Project Manager

Company: Stealth Recruiting Services

Location: USA

Posted Sep 02, 2024

The job description is for a Senior Project Manager position at an environmental engineering firm. The job involves managing projects, overseeing teams, and making decisions that impact the company's business development. The company is employee-owned and has a long history of providing services in various fields.

Linux Systems / IT Administrator

Company: Swingtech

Location: USA

Posted Sep 02, 2024

Swingtech Consulting Inc is a technology and management consulting firm that provides services to the federal, state, and local government. They are currently looking to fill a Linux System Administrator position that requires an active TopSecret Clearance. The company offers a range of benefits, including 15 PTO days, 11 paid holidays, and a 401k plan.

Senior Machine Learning Engineer

Company: Xometry

Location: USA

Posted Sep 02, 2024

Xometry is looking for a Senior Machine Learning Engineer to join their growing organization. The role involves exploring new machine learning opportunities, developing and implementing machine learning models, and leading the evaluation of emerging technologies.

Staff Product Manager, ML Sourcing

Company: Xometry

Location: USA

Posted Sep 02, 2024

Xometry is looking for a strong product leader to evolve and enhance their ML sourcing capabilities. The successful candidate will work with technical experts, understand quantitative analyses, and have excellent communication and stakeholder management skills.

Staff Data Scientist

Company: Honor

Location: USA

Posted Sep 02, 2024

Honor is a company that provides home care services for aging adults and is looking for data scientists to join their team. The company values people and has a remote-friendly work environment.

Lead Software Engineer - Solutions Engineering

Company: Icertis

Location: USA

Posted Sep 02, 2024

Icertis is a company that provides contract intelligence platform, with a strong commitment to contract intelligence, fairness, openness, respect, teamwork, and execution. The company offers a range of benefits to its employees, including robust medical benefits, employee assistance program, equity, and flexible work environment.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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