Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Manager - Backend Platform Engineering

Company: 1Password

Location: USA

Posted Sep 02, 2024

1Password is a company that provides a password manager and digital vault. They are looking for a Backend Platform Manager to lead a team in building and optimizing scalable infrastructure. The company offers a range of benefits, including health and wellbeing, growth and future, and flexibility and community.

Sales Operations Manager

Company: Nuna

Location: USA

Posted Sep 02, 2024

The Sales Operations Manager role at Nuna involves streamlining sales processes, maintaining CRM workflows, and delivering actionable insights. The ideal candidate has experience in sales operations, strong analytical skills, and excellent communication skills.

Staff Product Designer

Company: Dropbox

Location: USA

Posted Sep 02, 2024

The role description highlights the importance of design systems in making people's lives easier, with a focus on collaboration, user-centered design, and high-quality visual design. The role requires experience in design systems, interaction design, and visual design, with a strong portfolio and excellent communication skills.

Design Manager - Flywheel

Company: HubSpot

Location: USA

Posted Sep 02, 2024

The job posting is for a UX leader position at HubSpot, where the candidate will lead the Partner Product Group and work closely with product and engineering leaders to define the experience for partners. The role requires strong opinions, autonomy, and the ability to work with diverse teams.

Partner Operations Program Manager - Link Bank Payments

Company: Stripe

Location: USA

Posted Sep 02, 2024

Stripe is a financial infrastructure platform that aims to increase the GDP of the internet. The company is looking for an operations manager to join their Link Bank Payments team and provide operational support to key financial institutions and ecosystem partners.

Client Success Manager - Health Insurance

Company: Gradient AI

Location: USA

Posted Sep 02, 2024

Gradient AI is a leading provider of AI solutions for the health insurance industry, offering predictive analytics products to improve loss ratios and profitability. The company is seeking a Client Success Manager to join its Professional Service team, responsible for client implementation, data analysis, and relationship management.

VP - New Products

Company: Red Canary

Location: USA

Posted Sep 02, 2024

Red Canary is looking for an experienced product executive to oversee critical new product initiatives. The role involves building a net new market-first product offering, driving end-to-end success, and working closely with a talented cross-functional team.

Director of Product Design

Company: Lattice

Location: USA

Posted Sep 02, 2024

Lattice is looking for a Director of Product Design to lead a team and help deliver connected, cohesive, and coherent experiences. The role involves owning the design strategy, partnering with research, data science, and engineering, and setting new levels of excellence for craft and execution.

Divisional Product Specialist

Company: Edmunds.com

Location: USA

Posted Sep 02, 2024

Edmunds is a company that offers flexibility to work remotely, has a progressive company culture, and uses cutting-edge technology. They are driven to make car buying easier and have been in the business of trust for over 60 years. The company is looking for a Divisional Product Specialist to work in conjunction with Sales Leadership to support multiple divisions and develop short and long-term initiatives.

Principal Account Executive

Company: Protegrity

Location: USA

Posted Sep 02, 2024

The text describes a job opportunity at Protegrity, a company that prioritizes data privacy, and is looking for a Principal Account Executive to lead development and growth in the US markets. The role requires experience in establishing and growing new territories, and the company offers a competitive salary and comprehensive benefits.

Senior Software Engineer - Web Platform

Company: Airbnb

Location: USA

Posted Sep 02, 2024

The text describes a job opening at Airbnb's Web Platform team, highlighting the team's mission to empower engineers and provide innovative features. The role involves working on technologies that shape the end-to-end developer experience, collaborating with product teams, and participating in all phases of software development.

Senior Solutions Engineering Specialist - Risk Management

Company: Snyk

Location: USA

Posted Sep 02, 2024

The job posting is looking for a Senior Solution Specialist to join the Risk Management practice area, including Snyk AppRisk product. The role involves working closely with account executives, solutions engineers, and other teams to drive revenue and deliver technical presentations.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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