Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

People Operations Specialist (TA)

Company: Impossible Foods

Location: USA

Posted Sep 02, 2024

Impossible Foods is hiring a People Operations Specialist to support the recruitment process and optimize recruitment operations. The role involves managing interview scheduling, developing strategies to enhance efficiency, and utilizing data-driven insights to identify opportunities for improvement.

Senior Product Designer - Advertising

Company: Spotify

Location: USA

Posted Sep 02, 2024

Spotify Advertising is looking for a Senior Product Designer to join their Ads Design team. The team focuses on delivering the best experience for advertisers, listeners, and partners. The ideal candidate has multiple years of experience in the Advertising space, designing for complex and ambiguous spaces, and cares about design craft and details.

Senior Frontend Engineer

Company: Cofactr

Location: USA

Posted Sep 02, 2024

Cofactr is a company that aims to make hardware as agile and scalable as software, using data and AI to build tools for electronics supply chain management. They are hiring a Senior Frontend Engineer to develop a new kind of UI and CX, and are looking for someone with experience building and scaling platforms, shipping high-quality production-ready features, and having design and UX sensibilities.

Content Specialist

Company: QuinStreet

Location: USA

Posted Sep 02, 2024

The job posting is seeking a Content Manager to join a dynamic organic media team. The ideal candidate will have a strong background in content production, copywriting, and digital marketing. The role offers opportunities to work closely with a team lead and various stakeholders, developing skills in content strategy and execution, audience analysis, campaign planning, and SEO.

Staff Data Scientist - Algorithms, Marketing Technology

Company: Airbnb

Location: USA

Posted Sep 02, 2024

The job posting is for a Machine Learning Scientist position at Airbnb, focusing on building machine learning prototypes and data products to optimize marketing campaigns. The role requires a strong background in machine learning, data analysis, and programming languages such as Python or R. The job offers a remote work option and is committed to diversity and inclusion.

Solutions Engineer - HRIS

Company: Lattice

Location: USA

Posted Sep 02, 2024

The job posting is for a Solutions Engineer at Lattice, responsible for providing an amazing buyer experience, partnering with customers, and driving revenue growth. The role requires 2+ years of customer-facing experience, ability to simplify complex processes, and experience in designing and delivering strategic product demonstrations.

Senior Developer (Backend)

Company: 1Password

Location: USA

Posted Sep 02, 2024

1Password is a company that provides a password manager and other security tools. They are hiring senior developers to work on their programmatic interfaces team. The job requires experience in software development, a passion for coding standards and design patterns, and the ability to communicate effectively with teams. The company offers a range of benefits, including health and wellbeing programs, growth and future opportunities, and flexibility and community.

Senior Backend Engineer

Company: Cofactr

Location: USA

Posted Sep 02, 2024

Cofactr is a company that is on a mission to make hardware as agile and scalable as software. They are looking for a Platform Backend Engineer to build and maintain systems for automated supply chain management and warehouse logistics. The role requires experience with modern stacks and frameworks, and the company offers competitive salary and equity.

Financial Data Analyst

Company: STAT Recovery Services

Location: USA

Posted Sep 02, 2024

STAT is a recovery management firm that helps suppliers get paid by retailers. They are a quickly growing company with a positive and collaborative culture. The Analytics team is looking for a Financial Data Analyst to perform detailed data analysis and identify deduction recovery opportunities.

Staff Data Scientist - Infrastructure

Company: Pinterest

Location: USA

Posted Sep 02, 2024

Pinterest is seeking a Staff Data Scientist to manage infrastructure spend and usage efficiently, providing actionable insights to reduce costs and grow sustainably. The ideal candidate has 8+ years of experience applying scientific methods to solve real-world problems on webscale data.

Technical Program Manager

Company: Nava

Location: USA

Posted Sep 02, 2024

Nava is a consultancy and public benefit corporation that works with government agencies to build digital services. They focus on populations that are least protected and aim to restore trust between people and public institutions. The company is looking for a project manager to oversee delivery outcomes and client relationships.

Senior Solution Architect - Cybersecurity

Company: Voltron Data

Location: USA

Posted Sep 02, 2024

Voltron Data is a Series A venture-backed startup that is on a mission to transform the way data is processed and analyzed. The company is looking for a Sr. Solutions Architect to join their team and work on building tailored solutions that drive real-world impact.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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