Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Staff Frontend Engineer - Client Products & Emerging Tech

Company: Airbnb

Location: USA

Posted Sep 03, 2024

The job posting is for a Frontend Engineer to join the Client Products and Emerging Tech team at Airbnb. The team builds impactful product features for guests and hosts using new and existing technologies. The role requires 9+ years of software development experience with expertise in HTML, CSS, JavaScript, and Typescript.

Senior/ Staff ML Engineer - Recommendations Systems

Company: Grow Therapy

Location: USA

Posted Sep 03, 2024

The job posting is looking for a machine learning engineer with experience in search and personalization to work on a search algorithm for the Grow Therapy platform. The responsibilities include designing, developing, and deploying a scalable search ranking algorithm, collaborating with data scientists, and implementing machine learning models.

Senior Engineering Manager - Checkout

Company: Airbnb

Location: USA

Posted Sep 03, 2024

The job posting is for a Senior Engineering Manager position at Airbnb, responsible for leading a team to develop and optimize the booking experience. The role requires 12+ years of industry experience, excellent communication skills, and a passion for building intuitive products.

Software Engineer III - Data

Company: MyFitnessPal

Location: USA

Posted Sep 03, 2024

MyFitnessPal is looking for a Data Engineer to join their team. The role involves building and maintaining pipelines, integrating with services, and supporting resolution of production issues. The company values collaboration, mentorship, and inclusive environments.

Experienced Product Manager - Payments Risk

Company: Plaid

Location: USA

Posted Sep 03, 2024

Plaid is looking for an experienced product manager to join their dynamic team as the Product Manager for Payment Risk. The company is dedicated to empowering the transformation of the way people interact with their finances and is at the forefront of the evolution of open banking solutions.

Sr Solutions Architect (Managed Services)

Company: phData

Location: USA

Posted Sep 03, 2024

The job description is looking for a technical leader to manage modern data platforms, provide architectural guidance, and support cloud data technologies. The ideal candidate should have extensive experience in cloud-native data technologies, production support experience, and strong communication skills.

Senior Software Engineer for CAD products

Company: Anark

Location: USA

Posted Sep 03, 2024

Anark is a leading provider of intelligent information management software and solutions, seeking a Senior Software Engineer to develop critical integrations with 3D CAD systems. The ideal candidate will have experience developing 3D software on the Windows platform and knowledge of CAD systems. The company offers a competitive salary, performance bonus plan, stock options, and comprehensive benefits.

Staff Application Security Engineer

Company: EDB

Location: USA

Posted Sep 03, 2024

The job description is for a Staff Application Security Engineer at EDB, responsible for leading the transformation of security and development processes, building tools and solutions, and collaborating with stakeholders.

Threat Hunter

Company: Red Canary

Location: USA

Posted Sep 03, 2024

Red Canary is a cybersecurity company that helps organizations protect themselves from cyber threats. They offer a range of services, including threat hunting, incident response, and security consulting. The company values its employees and offers a range of benefits, including flexible work arrangements, paid parental leave, and a 100% paid health insurance plan.

Corporate Development Deal Lead

Company: Linktree

Location: USA

Posted Sep 03, 2024

Linktree is a company that is committed to providing a competitive compensation package and a flexible work environment. They are looking for a Corporate Development Deal Lead to support their MampA strategy and negotiate transactions. The role requires someone with 10+ years of experience in investment banking, venture capital, or corporate development, and exceptional communication skills.

Engineering Lead

Company: Roadie

Location: USA

Posted Sep 03, 2024

Roadie is a logistics management and crowdsourced delivery platform that offers fast, flexible, and asset-light logistics solutions for last-mile delivery. The company is looking for an Engineering Lead to oversee a team of engineers and develop a scalable model for software development.

Mental Health Specialist

Company: Sword Health

Location: USA

Posted Sep 03, 2024

Sword Health is a company that aims to free people from pain using technology. They are seeking a qualified therapist to join their mental health initiative and provide lifestyle interventions to maximize mental health. The company offers a range of benefits and perks to its employees, including comprehensive health insurance, equity shares, and flexible working hours.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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