Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Growth Marketing Manager

Company: Polygon Labs

Location: USA

Posted Sep 03, 2024

Polygon Labs is a software development company building a network of aggregated blockchains. They are searching for a Growth Marketer to join their Marketing team and develop comprehensive growth marketing campaigns for the Gaming and NFT verticals.

Proposal Writer

Company: Trueanomaly

Location: USA

Posted Sep 03, 2024

True Anomaly is a startup that seeks talented individuals to build innovative technology for space security and sustainability. The company is looking for a Proposal Writer to join their team, who will be responsible for writing high-quality proposals to win new business. The role requires experience in writing proposals for US Government contracts, conveying technical concepts through concise and compelling written communication, and collaborating with a team.

Software Engineer - Machine Learning Infrastructure

Company: Plaid

Location: USA

Posted Sep 03, 2024

Plaid is a company that aims to empower people to take control of their finances by building tools and experiences for developers to create their own financial products. The company is dedicated to making financial services more accessible and equitable.

Senior People Partner - Risk

Company: Mercury

Location: USA

Posted Sep 03, 2024

Mercury is seeking a Senior People Partner to develop and execute HR services, build relationships across the company, and provide strategic thought partnership to leadership. The ideal candidate will have a background in HR, a passion for coaching and partnering with the business, and experience in HR Business Partner roles.

Commercial Account Manager

Company: Upwork

Location: USA

Posted Sep 03, 2024

Upwork is seeking a dynamic Account Manager to join their team. The role involves building trusted relationships with clients, driving new business, and expanding customer revenue. The company values diversity, inclusivity, and employee growth, offering exceptional benefits and a remote-first work environment.

Senior Mobile Engineer

Company: HiHello

Location: USA

Posted Sep 03, 2024

HiHello is a venture-backed company that has created a software platform for digital brand and identity. They are looking for a Senior Software Engineer to join their Mobile team and are offering a competitive compensation package, health insurance, and unlimited paid time off.

VP of Product Marketing

Company: Quantum Metric

Location: USA

Posted Sep 03, 2024

Quantum Metric is a company that values diversity, inclusivity, and employee empowerment. They offer a range of benefits, including flexible work environments, professional development opportunities, and a collaborative culture. The company is looking for a VP of Product Marketing to lead their product marketing team and develop a plan to allocate and align resources to company objectives.

Sr. Product Designer, Curation

Company: Pinterest

Location: USA

Posted Sep 02, 2024

Pinterest is looking for a Senior Product Designer to join their Curation Design team. The role involves designing products, collaborating with engineering and product management, and upholding a high level of design execution. The company values diversity, equity, and inclusion, and offers a range of benefits and a flexible work model.

Analytics Engineer - Finance

Company: Podium

Location: USA

Posted Sep 03, 2024

The job description is for an Analytics Engineer at Podium, responsible for creating data pipelines, designing data models, and mentoring a team. The role requires experience with SQL, dbt, and Snowflake, as well as a strong drive to organize and document data. The company offers a range of benefits, including open culture, life insurance, and 401k matching.

Technology Services Product Manager

Company: Pax8

Location: USA

Posted Sep 03, 2024

The job description outlines the responsibilities and requirements for a Product Manager role. The role involves defining the product vision, managing the product roadmap, and prioritizing the product backlog. The ideal candidate should have a strong understanding of product management best practices, excellent communication skills, and experience in managing cross-functional teams.

Customer Success Associate

Company: Omada Health

Location: USA

Posted Sep 03, 2024

Omada Health is hiring a Customer Success Associate to join their SMB customer success team. The role involves implementing, managing, and growing customer relationships, as well as driving adoption, retention, and expansion of Omada's programs. The company offers a competitive salary, remote work culture, and a range of benefits.

MedArrive Senior Software Engineer - Mobile Focus

Company: MedArrive

Location: USA

Posted Sep 03, 2024

MedArrive is a healthcare startup aiming to improve people's lives by bringing humanity to healthcare. They are building a platform to support care models centered on bringing healthcare to individuals via in-home, virtual, and digital interactions.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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