Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Director of Engineering - AI Training

Company: Invisible Technologies

Location: USA

Posted Aug 30, 2024

Invisible is a tech-enabled service providing solutions to AI research labs and leading businesses. They have experienced exponential growth and are looking for a Director of Engineering for AI Training to lead their team.

Senior Software Engineer

Company: Finalsite

Location: USA

Posted Aug 30, 2024

Finalsite is a company that provides website communications, enrollment, and marketing platform for schools and school districts. They are headquartered in Glastonbury, CT, and offer 100% remote employment opportunities. The company is looking for a Senior Software Engineer to work on their web-based software solutions.

Cybersecurity Assurance Analyst

Company: Privia Health

Location: USA

Posted Aug 30, 2024

The job description is for a Cybersecurity Assurance Analyst at Privia Health, a technology-driven national physician enablement company. The role involves ensuring IT systems and procedures are secure, compliant with HIPAA and other regulations, and aligned with industry best practices.

Senior Android Software Engineer

Company: Pinterest

Location: USA

Posted Aug 30, 2024

The job posting is looking for a senior Android software engineer to work on the Growth Activation Product team. The role involves building robust frameworks and features, empowering developers and Pinners, and creating new initiatives. The team values openness to backend API, collaboration, and communication skills.

Product Marketing Lead

Company: Coefficient

Location: USA

Posted Aug 30, 2024

Coefficient is a VC-backed SaaS startup looking for a B2B Product Marketing leader to build customer empathy and drive go-to-market strategy. The role requires 8+ years of experience in Product Marketing or Growth, with a focus on CRM, Finance, and Data BI.

Legislative Counsel

Company: hims & hers

Location: USA

Posted Aug 30, 2024

The job posting is seeking a self-motivated and adaptable Legislative Counsel to join the growing collaborative Legal team. The successful candidate will support the Public Policy team on legislative and regulatory strategy, research policy developments, and analyze potential impacts on the organization's goals.

Senior Program Manager

Company: Airbnb

Location: USA

Posted Aug 30, 2024

Airbnb is a mission-driven company that aims to create a world where anyone can belong anywhere. The company is looking for a program manager to deliver new products that improve operational performance and make the platform safe and reliable.

Senior Software Engineer (Productivity)

Company: Phaidra

Location: USA

Posted Aug 30, 2024

The job posting is for a Senior Software Engineer position in the Productivity Engineering team. The role involves leading initiatives to optimize workflows, automate routine tasks, and improve the overall quality and speed of software development. The job requires a strong focus on test automation and engineering productivity, with experience in scripting and automation using languages such as Python, Bash, or similar. The company offers a competitive salary range and equity.

Engineer, DevOps

Company: Himshers

Location: USA

Posted Aug 29, 2024

Hims amp Hers is a health and wellness platform that offers nonprescription products and personalized prescription solutions for various conditions. They are seeking a DevOps Engineer to build and maintain their ecommerce platform.

Senior Product Manager

Company: Olo

Location: USA

Posted Aug 30, 2024

Olo is a leading SaaS platform that helps restaurants deliver personalized and profitable guest experiences. The company is looking for a Senior Product Manager to lead the development and execution of its Olo Pay product.

Customer Support Associate

Company: Amper

Location: USA

Posted Aug 30, 2024

Amper is a fast-growing tech company looking for a customer support associate to work closely with their internal teams. The role involves handling customer questions and concerns, escalating issues to the engineering team, and working with the customer success team. The company offers a range of benefits, including unlimited PTO, flexible work schedule, and competitive compensation.

Offensive Security Engineer

Company: Stripe

Location: USA

Posted Aug 30, 2024

The Attacker Engineering team at Stripe is looking for a security expert to perform offensive security assessments and penetration testing to identify vulnerabilities and weaknesses in their systems, applications, and networks. The team is distributed and works with other Stripe teams to defend against external attacks and respond to security incidents.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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