Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Human Resources Business Partner

Company: Lumos

Location: USA

Posted Aug 30, 2024

The job posting is for an HR Business Partner at Lumos, a company that values inclusivity and equity. The role involves providing full lifecycle support to employees, partnering with managers, and driving HR process improvement. The company is looking for someone with 5+ years of HRBP experience, preferably in the SaaS space, who can work cross-functionally and coach managers.

Senior Strategic Finance Manager

Company: Apollo.io

Location: USA

Posted Aug 30, 2024

The Senior Strategic Finance Manager Product Finance role is a strategic and operational position within a hypergrowth company, responsible for financial planning, forecasting, and analysis. The role requires strong analytical and problem-solving skills, with experience in product finance and hypergrowth SaaS business models.

Staff Software Engineer

Company: Memora Health

Location: USA

Posted Aug 30, 2024

Memora Health is hiring a Staff Software Engineer to drive the enhancement and evolution of major product components. The ideal candidate will collaborate with cross-functional teams to understand customer pain points and identify solutions. The role offers a competitive salary and equity compensation, with benefits including health, dental, and vision coverage.

Senior Programs and Business Operations Lead

Company: Airbnb

Location: USA

Posted Aug 30, 2024

The job description is for a Senior Programs and Business Operations Lead at Airbnb, responsible for driving global expansion of Guest Services business, developing strategic plans, and leading cross-functional teams.

Sales Manager

Company: Skedda

Location: USA

Posted Aug 30, 2024

Skedda is seeking a dynamic Sales Manager to join their growing team. The role involves managing a team of Account Executives, conducting sales engagements, and providing feedback to improve performance. The company values collaboration, quality, and customer needs, and offers a competitive salary and benefits package.

Senior Product Manager

Company: Tomorrow Health

Location: USA

Posted Aug 30, 2024

Tomorrow Health is a company that enables exceptional healthcare for patients and their families. They build technology that rewires the way home-based care is ordered, delivered, and paid for. The company values diversity, patient experience, and collaboration.

Dealership and Automotive Lending SaaS Account Executive

Company: Canopy Connect

Location: USA

Posted Aug 30, 2024

Canopy Connect is a leading insurance infrastructure provider that enables businesses to instantly and securely receive comprehensive insurance information. The company's platform helps verify and track personal and commercial insurance, making it an important step in the car-buying process. Canopy Connect's technology can pull more than 250 data fields from insurance carriers, and it's used by car dealerships, lenders, and other companies in the automotive industry.

Data Scientist - Product

Company: Figma

Location: USA

Posted Aug 30, 2024

Figma is hiring data scientists to work on various teams, including AI Experiences, Design Tools, and Monetization. The ideal candidate has experience in data science, machine learning, and statistical modeling, and is able to work with cross-functional teams.

Principal Product Manager

Company: Apollo.io

Location: USA

Posted Aug 30, 2024

The job description is for a Principal Product Manager at Apollo, responsible for elevating engagement products, enhancing product retention, and improving overall product experience. The role requires a proven track record in product management, exceptional communication and collaboration skills, and experience with SaaS products and Generative AI.

Staff Software Engineer

Company: HubSpot

Location: USA

Posted Aug 30, 2024

HubSpot is seeking a Staff Software Engineer to join their Developer Experience AI Team. The role is focused on building AI-powered developer tools to improve the experience of HubSpot's developers. The team is looking for someone with experience in AI, a track record of delivering high-impact projects, and a thirst for technical challenges.

Enterprise Solutions Engineer

Company: Lumos

Location: USA

Posted Aug 30, 2024

The job posting is for an Enterprise Solutions Engineer at Lumos, requiring technical knowledge, experience in Python, and excellent communication skills. The role involves working closely with customers, driving technical and process investments, and owning initiatives for the team.

Product Manager - Outbound Funds

Company: Stripe

Location: USA

Posted Aug 30, 2024

The text describes Stripe's mission to increase the GDP of the internet and its efforts to build financial infrastructure for businesses. The company is looking for a team member to work on the Money Management Abstractions team, which builds APIs for sending and receiving money. The role requires a user-first approach, technical curiosity, cross-functional coordination, strong communication, and execution.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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