Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Quantitative Scientist

Company: Osmind

Location: USA

Posted Aug 29, 2024

Osmind is a platform for clinicians and researchers advancing new lifesaving mental health treatments. The company has developed a treatment platform that solves specific challenges faced by neuropsychiatric clinics and is backed by top investors. Osmind is a public benefit corporation that aims to help solve the worldwide mental health crisis and advance responsible innovation and research.

eConsult Specialist Panel - Plastic Surgery

Company: RubiconMD

Location: USA

Posted Aug 29, 2024

RubiconMD is an eConsult platform that connects primary care clinicians with medical specialists to improve patient care. They are looking for a Plastic Surgeon to join their team and help democratize access to specialty expertise.

Sr. Account Executive

Company: Anark

Location: USA

Posted Aug 29, 2024

Anark is looking for a proactive self-directed and disciplined Account Executive to join their sales team. The ideal candidate will have a strong drive for action, excellent written and verbal communication skills, and a focus on converting next steps in every meeting.

Director of Support Operations

Company: SoundStack

Location: USA

Posted Aug 29, 2024

The job description is for a Director of Support Operations at SoundStack, a company that provides audio services. The role involves leading and overseeing the Enterprise Support team, providing technical support, and developing support strategies.

Director, Product Management - Growth

Company: Zapier

Location: USA

Posted Aug 29, 2024

Zapier is looking for a customer-centric and visionary Product Management Director to lead their growth teams, including SEO, onboarding, and expansion strategy. The ideal candidate has a track record of growth, is outcome-oriented, and has a customer-centric mindset.

Enterprise Support Specialist

Company: SoundStack

Location: USA

Posted Aug 29, 2024

The job description is for an Enterprise Support Specialist at SoundStack, responsible for providing technical support to VIP partners, onboarding new customers, and ensuring customer success. The role requires strong problem-solving skills, excellent communication, and experience with support ticketing systems and technical documentation.

Associate Compliance Consultant

Company: COMPLY

Location: USA

Posted Aug 29, 2024

COMPLY is a high-growth organization that provides compliance solutions to clients globally. They are seeking an Associate Compliance Consultant to join their team, with responsibilities including assisting senior consultants, performing research, and providing support to clients.

Principal Security Strategist

Company: Graylog, Inc

Location: USA

Posted Aug 29, 2024

Graylog is a company that specializes in delivering top-notch threat detection investigation and response solutions backed by its latest addition, the Graylog API security platform. The company is growing and is currently recruiting for a Principal Security Strategist in the US. The role involves developing a security consulting program focused on enhancing onboarding and adoption of Graylog Security.

eConsult Specialist Panel - Cardiothoracic Surgery

Company: RubiconMD

Location: USA

Posted Aug 29, 2024

RubiconMD is an eConsult platform that connects primary care clinicians with medical specialists to improve patient care. They are looking for a Cardiothoracic Surgeon to join their team and help democratize access to specialty expertise. The company values empowering primary care providers and has a mission to provide equal access to medical expertise.

Mail Success Specialist

Company: N2 Co / Franchise Inc. Internal

Location: USA

Posted Aug 29, 2024

The N2 Company is looking for a Production Specialist to join their remote team. The role involves identifying and researching mailing and shipping issues, conducting market research, and establishing partnerships with USPS and other stakeholders. The company offers a range of benefits, including full health care, 401k, and paid time off.

Senior Front End Engineer

Company: Olo

Location: USA

Posted Aug 29, 2024

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry. They are looking for a talented Senior Front End Engineer to join their Payments Web team and help drive innovation in their payment solutions.

Sr. Director - Solutions Marketing

Company: ScienceLogic

Location: USA

Posted Aug 29, 2024

The job posting is for a Senior Director Solutions Marketing position at ScienceLogic, a company that empowers intelligent automated IT operations. The ideal candidate should have a proven ability to build and lead global teams, tell compelling stories, and communicate customer-centric value stories.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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