Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Manager, Data Science - Quality

Company: Airbnb

Location: USA

Posted Aug 29, 2024

Airbnb is a company that connects hosts and guests, providing unique stays and experiences. The company is committed to improving the quality of its platform and ensuring high-quality experiences for its users.

VP Marketing

Company: Ottimate

Location: USA

Posted Aug 29, 2024

Ottimate is a company that values growth, customer focus, innovation, accountability, and communication. They are looking for a Vice President of Marketing to develop and execute a comprehensive marketing strategy that drives vertical expansion, new customer acquisition, and revenue growth.

Director of Sales Enablement

Company: Renaissance

Location: USA

Posted Aug 29, 2024

The job description is for a Director of Sales Enablement at Renaissance, a global leader in preK-12 education technology. The role involves developing and executing learning strategies for the sales organization, designing metrics for evaluation, and collaborating with commercial leadership to improve sales expertise and efficiency.

Senior Product Marketing Manager

Company: Webflow

Location: USA

Posted Aug 29, 2024

Webflow is looking for a Senior Product Marketing Manager to play a critical role in their company's growth. The role involves developing an expert understanding of Webflow's products and markets, partnering with product leaders, and bringing new launches to market.

QA Consultant

Company: UDig

Location: USA

Posted Aug 29, 2024

UDig is a technology consulting company seeking a QA Consultant with test planning and execution expertise. The company values collaboration, innovation, and making a tangible impact. The role involves developing and executing comprehensive test cases, participating in backlog grooming sessions, and setting up testing environments.

Future Account Executive

Company: OneSignal

Location: USA

Posted Aug 29, 2024

The job posting is for a Sales role at OneSignal, requiring 1+ years of software sales experience, knowledge of regional accounts, and ability to hit and exceed sales quotas. The role involves managing net new and upsell revenue, generating and maintaining a pipeline of sales opportunities, and evangelizing the product to clients.

Technical Product Manager

Company: Aledade

Location: USA

Posted Aug 29, 2024

Aledade is a public benefit corporation that empowers independent primary care practices to deliver better care to patients and thrive in value-based care. The company is committed to creating a diverse environment and is proud to be an equal opportunity employer.

Principal Product Manager - Generative AI

Company: Mozilla

Location: USA

Posted Aug 29, 2024

The Mozilla Corporation is a nonprofit technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox and Pocket, and are committed to making the internet better for people.

Product Marketing Manager

Company: Olo

Location: USA

Posted Aug 29, 2024

Olo is a leading SaaS platform that helps restaurant brands deliver personalized and profitable guest experiences. The company is looking for a Product Marketing Manager to align its Order product strategy with sales and marketing tactics and drive success.

Head of Postmark

Company: ActiveCampaign

Location: USA

Posted Aug 29, 2024

ActiveCampaign is seeking a senior leader for Postmark, a transactional email product and business unit. The successful candidate will lead the growth of transactional email at ActiveCampaign, drive the vision and strategy for the product, and partner closely with key leaders.

Project Coordinator

Company: User Interviews

Location: USA

Posted Aug 29, 2024

User Interviews is a fully remote team that values continuous improvement and customer feedback. They help teams set up user research and specialize in participant recruitment and management. The company is committed to accessibility, equity, diversity, and inclusion.

Technical Engineering Manager - Content Platform

Company: Khan Academy

Location: USA

Posted Aug 29, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. They are looking for an experienced engineering leader to manage their Content Platform team, which owns all the tools related to creating, translating, and publishing content. The team is committed to improving learning outcomes for students around the world, with a focus on learners in historically underresourced communities.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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