Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Product Manager - Derivatives

Company: Kraken

Location: USA

Posted Aug 29, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a range of products and services for experienced traders, institutions, and newcomers. The company is committed to industry-leading security, crypto education, and world-class client support.

Sr. Business Intelligence Analyst

Company: MyFitnessPal

Location: USA

Posted Aug 29, 2024

MyFitnessPal is looking for a Sr Business Intelligence Analyst to join their team. The role involves performing large-scale hypothesis testing, collaborating with product teams, and creating clear analysis and recommendations. The company encourages diversity and offers a range of benefits.

Revenue Enablement Technology Specialist

Company: Restaurant365

Location: USA

Posted Aug 29, 2024

Restaurant365 is seeking a dynamic Revenue Enablement Technology Specialist to join their team. The role involves managing their Enablement Technology stack, CPQ, and other enablement initiatives. The company offers a competitive salary range of $105,000-$126,000, comprehensive medical benefits, 401k matching, equity option grant, unlimited PTO, and wellness initiatives.

Staff Full Stack Software Engineer - Poe Core Product

Company: Quora

Location: USA

Posted Aug 29, 2024

Quora is a remote-first company seeking a talented self-starter staff software engineer to contribute core product features to Poe, a platform for making the power of state-of-the-art AI accessible to all people.

Director, Strategic Product Operations

Company: Veeam Software

Location: USA

Posted Aug 29, 2024

Veeam is a global leader in data protection and ransomware recovery, empowering organizations to achieve radical resilience through data security, recovery, and freedom. The company is seeking a Director of Strategic Product Operations to support its global sales organization.

Senior DevOps Engineer

Company: getbuilt

Location: USA

Posted Aug 29, 2024

Built is a growth-stage company that provides a centralized platform for the construction industry, enabling increased efficiency, collaboration, and transparency. They are seeking a Senior DevOps Engineer to join their Cloud Platform Team, offering a competitive salary range of $150,000 to $175,000 per year, as well as a comprehensive benefits package.

Sales Engineer

Company: Ottimate

Location: USA

Posted Aug 29, 2024

Ottimate is a company that helps fast-growing businesses automate accounts payable and vendor payments. They value growth, customer focus, innovation, accountability, and communication. The company culture is remote-first, with flexible working hours, and offers competitive benefits and perks.

Sr. Marketing Manager - Professional Salons

Company: Nutrafol

Location: USA

Posted Aug 29, 2024

The Senior Marketing Manager will lead the development of marketing plans and materials to drive awareness and adoption of Nutrafol Hair Growth Nutraceuticals and wet line shampoo conditioner serums. The ideal candidate will have proven experience leading marketing campaigns and the creative development process, and is comfortable in a fast-paced startup environment.

Senior Full Stack Software Engineer - Poe Core Product

Company: Quora

Location: USA

Posted Aug 29, 2024

Quora is a remote-first company seeking a senior software engineer to contribute to Poe, a platform for making state-of-the-art AI accessible to all people. The role involves building cutting-edge features, collaborating with designers and data scientists, and mentoring team members.

Senior DevOps Engineer

Company: dscout

Location: USA

Posted Aug 29, 2024

Dscout is a company that values diversity and inclusivity, and is looking for a DevOps Engineer to join their team. The company is passionate about research and building products that are more people-centric. The job requires experience with AWS infrastructure, Terraform, and CloudFormation, as well as a product mindset and ability to work collaboratively.

Property Accountant

Company: Arrived

Location: USA

Posted Aug 29, 2024

Arrived is a real estate investing platform that aims to make investing accessible to anyone. They are looking for a property accountant to oversee accounting functions for single-family residential investments and help establish internal control systems.

Software Engineer III - Electronic Health Records

Company: Nextech

Location: USA

Posted Aug 29, 2024

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent. The company offers a range of benefits, including competitive pay, a generous bonus structure, and a comprehensive wellness program. The Software Engineer III role involves designing and developing next-generation software for the Nextech product suite.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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