Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Vice President, Product Management, Financial Reporting

Company: insightsoftware

Location: USA

Posted Aug 29, 2024

The job description is for a Vice President of Product Management Financial Reporting at insightsoftware. The role involves driving the product vision and strategy for financial reporting products, overseeing multiple global products, and accelerating growth. The ideal candidate has a deep understanding of financial reporting views and tools, strong financial acumen, and an entrepreneurial spirit.

Paid Digital Marketing Manager

Company: Stripe

Location: USA

Posted Aug 29, 2024

The job posting is for a Paid Digital Marketing Manager at Stripe, a financial infrastructure platform. The role involves driving paid digital marketing efforts to generate and accelerate sales pipeline and overall company revenue. The ideal candidate has 7+ years of work experience, 5+ years of paid digital experience, and deep knowledge of the digital marketing landscape.

ML Engineering Lead

Company: Distill

Location: USA

Posted Aug 29, 2024

Distill is a startup that uses LLMs to create profiles on people and companies. They are looking for an ML engineering lead to build core ML services and improve their usage of large language models.

Programmatic Account Executive

Company: StackAdapt

Location: USA

Posted Aug 29, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The Account Executive role is a combination of sales activities and customer relationship management. The company offers a competitive salary, commission structure, and benefits.

Account Manager- Customer Success

Company: VIVIO Health

Location: USA

Posted Aug 29, 2024

VIVIO Health is a Public Benefit Corporation that uses data and technology to deliver superior health outcomes while reducing pharmacy benefit costs. They are looking for a missionaligned Account Manager to manage and nurture relationships with customers, ensuring they receive exceptional service and support.

Sr. Engineering Manager

Company: Craft.co

Location: USA

Posted Aug 29, 2024

Craft is seeking a Senior Engineering Manager to lead their Data Platform team, responsible for defining and implementing standards for data storage in Databricks. The team is growing and has members in the US and Poland. The role requires experience in leading and empowering software development teams, building data lakes, and partnering with the business to deliver real value.

Principal Statistical Programmer Consultant (Oncology)

Company: ClinChoice

Location: USA

Posted Aug 29, 2024

ClinChoice is a global full-service CRO searching for a Principal Programmer AnalystConsultant to join one of their clients. The role requires high technical skills and thorough industry knowledge to independently perform programming tasks. The company has a strong focus on quality, professional development, and a supportive culture.

Data Scientist - Impact Research

Company: Hazel

Location: USA

Posted Aug 29, 2024

Hazel Health is a virtual provider of school-based healthcare services, recognized for its innovative approach. The company aims to remove barriers to healthcare for K12 students, and is seeking a Data Scientist to contribute to its data-driven growth strategy.

Web Designer (WordPress)

Company: Array

Location: USA

Posted Aug 29, 2024

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. The company is focused on providing opportunities for high-performing individuals to have a deep impact in the fast-growing fintech space.

Director - Strategy and Operations

Company: Upwork

Location: USA

Posted Aug 29, 2024

Upwork is seeking a highly driven individual to join their Marketing Leadership Team as the Director of Marketing Strategy and Operations. The role involves developing and implementing strategic initiatives, leading annual and quarterly planning, and fostering a collaborative culture within the marketing organization.

Data Analyst | Power BI

Company: Trace3

Location: USA

Posted Aug 29, 2024

The text describes Trace3, a leading IT authority, and its culture, values, and job opportunities. It highlights the company's innovative approach, teamwork, and commitment to employee growth and development.

Senior Manager, Analytics

Company: Lyra Health

Location: USA

Posted Aug 29, 2024

Lyra Health is a technology company that provides mental health care services to employees and their families. They are looking for a Sr Manager of Analytics to lead their centralized analytics team.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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