Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Critical Reasoning - Online Visiting Professor

Company: Adtalem Global Education

Location: USA

Posted Aug 29, 2024

Chamberlain University is seeking instructors with high professional standards to provide practitioner-focused education to undergraduate and graduate students. The university has a 130-year history and is regionally accredited, offering various degree programs in nursing and health professions.

SVP - Accounting and Treasurer

Company: Olo

Location: USA

Posted Aug 29, 2024

The job posting is for a Senior Vice President of Accounting and Treasurer at Olo, a leading SaaS platform in the restaurant industry. The role involves leading the accounting and treasury function, overseeing financial reporting, and managing a team. The company offers a remote-friendly work environment and a competitive compensation package.

Lead Software Engineer - Fullstack

Company: Nuna

Location: USA

Posted Aug 29, 2024

The Nuna Provider Engineering team is building a greenfield consumer-facing Health Systems and Health Care Providers portal. The team is looking for a self-motivated, collaborative, and hands-on problem solver to join their dynamic and fast-paced engineering team.

Sr. Data Scientist - Compliance Tech

Company: Kraken

Location: USA

Posted Aug 29, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for experienced traders, institutions, and newcomers to the space. The company is committed to industry-leading security, crypto education, and world-class client support.

Senior Software Engineer - React Native - Web3 Wallet

Company: Kraken

Location: USA

Posted Aug 29, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for users to achieve financial freedom and inclusion. The company is looking for a Senior Software Engineer to join its full-stack engineering team, responsible for developing and maintaining high-quality web and mobile applications.

Product Manager - Admin Onboarding & Provisioning

Company: 1Password

Location: USA

Posted Aug 29, 2024

1Password is looking for a customer-obsessed product manager to join their Admin Onboarding and Provisioning team. The role involves developing a best-in-class provisioning experience for companies to protect their entire workforce. The company values simplicity, honesty, and a human-centric approach to solving problems.

Technical Support Engineer

Company: ScienceLogic

Location: USA

Posted Aug 29, 2024

ScienceLogic is looking for a Associate Technical Support Engineer to provide high quality technical support on their Restorepoint products. The company is committed to reinventing the way organizations monitor their infrastructure and is building a diverse and inclusive workplace.

Engineering Program Manager

Company: Webflow

Location: USA

Posted Aug 29, 2024

Webflow is a leading visual development platform that enables people to build websites visually without writing code. The company is looking for an Engineering Program Manager to drive the business of Engineering teams forward, enhance the Engineering Onboarding experience, and lead Engineering enablement efforts.

Senior Compensation Analyst

Company: Grafana Labs

Location: USA

Posted Aug 29, 2024

The job posting is for a Senior Compensation Analyst role at Grafana Labs, which is scaling rapidly. The role involves managing and administering compensation programs, performing regular benchmarking, and providing guidance to the People team and business partners.

Principles of Ethics - Visiting Professor

Company: Adtalem Global Education

Location: USA

Posted Aug 29, 2024

Chamberlain University is a regionally accredited institution with a 130-year history, offering various degree programs in nursing and health professions. They prioritize a culture of service excellence and care, and are seeking instructors to teach courses in a blended learning environment.

Sr. Analytics Engineer

Company: AssemblyAI

Location: USA

Posted Aug 29, 2024

AssemblyAI is seeking a Sr Analytics Engineer to join their growing team. The role involves transforming data, defining data infrastructure, and delivering insights to empower data consumers. The company offers competitive pay and a range of compensation benefits.

Customer Success Manager III

Company: Emburse

Location: USA

Posted Aug 29, 2024

The job description is for a Customer Success Manager (CSM) who is responsible for ensuring the post-sales success of customers. The CSM will deliver an industry-leading customer experience, collaborate with internal teams, and provide product education and support. The role requires strong interpersonal, organizational, and communication skills, as well as experience with Salesforce and customer success software.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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